Best Western Plus Houston Atascocita Inn & Suites 7730 Farm to Market 1960 Road East, Humble, TX 77346

"I stayed at this hotel for 3 nights Feb 29th through March 2nd. I arrived around 8pm, and the lobby was alluring with a nice curved staircase. I was pleasantly greeted by the staff, and he was very helpful and polite. My room was very clean and spacious, with a refrigerator, coffee machine, microwave and a nice closet with an iron. The bed was fairly comfortable which provided a decent nights sleep, and the continental breakfast was fantastic! However, the walls are thin and could hear a baby crying during the day and the hallways were fairly loud and could hear walking on the floor above. Upon leaving on my last day, I was gathering my things from the bathroom, and there was a cockroach that ran across the bathroom counter. I did alert the staff when I was checking out, and she was very apologetic and appreciated that I let her know. Will I stay there again? Of course, there issues that I experienced were very minor. Thank you to all the staff for your hospitality during my stay. :)"

"Our family had to come to Texas for a medical trip.and I also work for best Western. The room my family stayed in was very clean and the front desk workers were very nice and helpful. we will definitely stay here again. And will recamind y'all if anyone comes your way"

"I'd give them a 0 if I could. We rented 2 rooms for Christmas and when my family got there they didn't have the rooms promised. I got them in the rooms they needed and paid the difference. I called back and they gave me my money owed for the difference. No apology and when I sent my review it was less than what they wanted. They stated I got my money and I ordered those rooms and decided to change my reservation. So basically it was my fault. I went on Facebook and messaged them and still they do not understand about the customer service. Maybe a sorry or it was our fault would have helped. My niece says they came to do a vacant cleaning in her room, so not sure if they even cleaned it ? Not one person has wanted to talk about this. They are stuck on we refunded the difference. It wasn't about the money!"

"These rooms were very spacious. I threw up but it was in the sink so it washed out ok. Still gotta all over my wife's dress but, as she explained, it wasn't vomit but from the bum. She's quite the lovely English lady. We went to drive go carts the next day."

"Needed a quick place to get away for a staycay for the night and was looking forward to relaxing and a little peace and quite. While it was quiet, everything else was not good at all. I was exhausted so tried to make the best out of the situation but the room reeked of second hand smoke and by morning time I felt like I couldn't breath. I am allergic to cigarette smoke and it was late when it really started to bother me and i did not want the hassle of having to change rooms. Then there were roaches everywhere. Bathroom, nightstand, ac unit, everywhere. Went and got my breakfast which was ok plenty variety but cold and not very well flavored and brought it back to my room had a few bites sat it on my nightstand and a roach crawled across my plate. Well so much for finishing that. At checkout I did let the person know the issues I encountered and she could tell how hoarse I was from breathing in the second hand smoke in the room and asked if I could get a credit back or a voucher for a free night since the room made me sick, she said email corporate there was nothing she could do. I didn't want to be one of those people complaining so just tried to make the best out of a bad situation, but this was Friday and I have been sick since I stayed in that room and that is the only thing different that I have done on my schedule. So no I would not recommend staying."