Ramada by Wyndham Houston Intercontinental Airport East

"Not the best looking rooms, service got a 3 star because we let the front desk know the water came out orange and the ac unit did not have a filter. The other room had a covered AC but now knowing what the inside of it looks like…the water was the same in the second room. The gunk and calcium build up on the showers deterred me from using it. There’s mold smells by the water/ice machine near the shops. Overall I would not go back and would have rather been somewhere where I could have at least showered."

"AVOID AVOID AVOID...we got caught on a layover in Houston and were thankful United comped a room. In hindsight it was more convenient and less frustrating to spend the night in the Denver Airport than to stay at this Ramada. Beginning with the Shuttle...it took 90 mins from the time we first called to actually get to the hotel. Nothing but attitude and empty promises as we exhausted tries to get an explanation from the front desk. Their shuttles serve 5 or 6 different hotels so when one finally came there was not enough room. We ended up getting a shuttle from a competing hotel to take us. UNBELIEVABLE! Next, the first room they put us in was leaking from the ceiling. They finally gave us another room on second floor...but the elevator didn't work. Room was noisy. The only bright spot was the breakfast. The server was helpful and the cook was decent. We had the buffet. The last straw was that we found a $60 charge on our room today. When I called, the rep said he would have to look into it and before I could ask how long it would take for him to get back to me...he hung up. Don't know if I will even get a call back but we will never stay at a Ramada again unless there is no other option."

"Had to stay here after we missed our connecting flight home due to airport delays. Proximity to airport is the only good thing about this place. First room they gave us had hair and contact lenses on the floor, and no hand soap. Second one was slightly better but this is a run down old motel I would not recommend it whatsoever. If you can choose a different one do yourself a favor and steer clear. Also elevators out of service"

"Due to airline errors, I received a free room at this hotel. The first problem was the shuttle never came to pick us up so we had to rent a car. When we got to the hotel, the outside looks so old that I couldn’t believe it was a Ramada. The front desk person seemed fairly friendly. But that room was awful. It smelled like you’re in the refrigerator sound like it wanted to come off the wall in attack us. It was so loud. We packed our bags and paid for the hotel where we were going to be comfortable and sleep well. This place needs an extreme makeover."

"When I checked in the staff seemed annoyed that I was needing their service. My room smelled like urine and, this is a tiny thing but I would've appreciated something to stir my coffee with. The bed wasn't very comfortable and the pool was closed, though I wasn't told this when I checked in. The people across from me had to change rooms because there were dirty sheets and the beds weren't even made! Microwave barely worked - it's incredibly old and when I tried it the 2nd time ir didn't even work. The location was fabulous and the price was great for a last minute decision to go to a hotel instead of spending 22 hours in the airport. The gentleman driving the free shuttle bus was very friendly and helpful! That's why a 3 star instead of 2."