Garden Inn Express-Houston-Humble-Beltway 8 E 9650 North Sam Houston Parkway East, Humble, TX 77396

"I was going to stay here for about 4 days but for a nightly rate of 75$ I'm just going to go to a more known hotel. Not sure if the rate is the same for everyone or he just took a look at me and made something up. He asked how many people (as if that matters) were with me, I said just me. Never the less, I am taking my business elsewhere."

"This rating is based solely on the customer service and business operations. I contacted the Garden Inn Express to request an itemized receipt for the stay of one of my organization's employees. The man who answered the phone did so with a "Yeah". He was rude and told me to bother someone else with my questions, then hung up on me before I could ask to be transferred to the Accounting department. If you are a visitor who needs itemized receipts to provide as support for you business trips, do not stay at this hotel as it is unable to produce the receipts."

"If I could give a 0star I would. I called to make sure there was rooms available and was told there was many! Got there and he was ready to give me a room until I told him I had a service dog. He started making so many excuses.By law a service dog can stay at any hotel. Very rude. Horrible experience. I will be setting a complaint to the state."

"Very nice. 5 star treatment and rooms for HALF the price of a regular hotel. Walk in shower was amazing. It was so clean and modern looking , absolutely loved it. Will be back again."

"This place is super clean. They have a huge TV in each room. The parking is also decent sized. The restroom is really nice. Price is affordable nothing crazy that will break the bank for a nice room."