Studio 6 New Braunfels, TX

"I got kicked out of my room because I spoke to cigarettes in the room but rest the time I smoked I smoked outside not the two cigarettes over two weeks. It’s because I brought when I went to put them out I brought them through the room into the sink, put them out with water if they threw the cigarette out and trashcan, I could’ve just thrown the cigarette out in the street or in the rocks in front but that’s littering the guy that came to my door with my towels, pretending that his delivering them to me that’s the first time I ever saw him he asked me about it I told the truth I lied I could have lied I thought I was doing something good he came back to the front door five times after pretending to leave and told me no smoking in the room after four times he came back a fifth and told me again and I told him I was 69 years old to disabled. That’s why I had disabled room , our lighter he calls up told me I had one hour to vacate the property. I had no car is it was raining it took me four days to move into my original room on the second floor which was not handicap. I was told it was that I thought I was paying for a handicap room I was it. I complained and complained so they gave me a room on the first floor, that’s where the incident happened. One thing else. They kept all my money till I was there. I was supposed to stay there till 24 November. They took all my money that I paid for the room for the room and then try to charge my credit card for 80 $90 more. This is the first time I met this guy never seen him before he was rude not oriented to customer source service. Yeah I was wrong smoky in the room but not worth getting thrown out of the street and kept all my money that was 11 times60 $70 a day, plus they kept deposit so I nobody stay there because of one One man I adult problems with anybody in the front office except for when I got there I didn’t have a handicap room. They had no handrails in the room in the bathtub so I nobody stay there because of him you never know one little thing happens you try to help they don’t littering and you get thrown out"

"Very disappointed at the room we were assigned first it looked like it was being remodeled or something. Had no night stand no phone no dining table no tv remote control and to top it off toilet not working properly. At first they said everything was booked for the night so finally they moved us to another room for our second night. That room was awesome. Had everything in place and working perfectly."

"I can honestly say that I haven't a bad thing to say. Room is very clean. Three days into our stay they had their routine pest control. Anything we need has been promptly given to us. Everyone here have been very accommodating and friendly. Pat has been the best in helping us. Wish everyone could be as kind. The only downfall is that we have to go next door for the ice machine and the swimming pool is out of order."

"Has a kitchenette, decent size refrigerator with separate freezer. Staff is cool. There when you need them, not bothering you because they can. Would recommend staying. Best value for your money within 15 miles for sure. I personally checked it out."

"DON'T STAY HERE!!!! I never check reviews and did a huge error not checking them before booking here!! Once we entered room, roaches went running everywhere so many of them in the bathrooms, sinks, on the walls and on the table so disgusting went to buy roach killer spray myself. It was so awful. Bed sheets were stained and not even changed. To make things worse during our stay elevator broke down had to help elderly people who were struggling get upstairs. There was not a ice machine and had to walk to the other building for ice and for check in too! Studio 6 only helps with replying to others that they will do better! When is better? Its been months with “We take reports of pest control very seriously." Yea I don't think so! Don't stay here!! pay a few extra and stay somewhere else where it's clean and worth your money!!"