SpringHill Suites by Marriott Dallas DFW Airport South/CentrePort

"Nice rooms, has a couple of fast food places in the parking lot and several down the road. Rhonda at the front desk was amazing and even sang me the most beautiful Happy Birthday."

"The rooms are quite large and modern with probably the largest walk-in closet I've ever seen in a hotel room. The breakfast is the usual boring industrial food served in every American hotel. This is another hotel that doesn't give points or stay credit when your employer pays for it because their multi million dollar corporate greed is more important than your loyalty as a customer."

"I only stayed here due to a business trip. This hotel has a lot of potential to be better, however, it is unknown what they are doing to make it a 5-star hotel. The year we live in is 2024, you would think by now that they would have a better selection at the "continental breakfast" in the mornings. However, they don't. Terrible selection of food to eat. The typical "make your own waffles", muffins, danishes, cereal, meat, instant eggs, bacon, oatmeal, yogurt, fruit, juices, coffee, and tea. However, what you won't see is anything satisfying for vegans to eat. Okay, the only thing that I spotted was chilled plant milk for the dry cereal. The last day I stayed at Springhill, the plant milk wasn't fresh and made me sick. I'm sorry, but I don't just want to eat fruit for breakfast. Why not have veg yogurt, soy milk, potatoes, veg sausage, waffle batter not made without eggs or milk, muesli, onion, and bell pepper medley, just to name a few ideas. They definitely could afford to include such items to the breakfast to make it more universal for all. Another thing I did not care for was once I arrived in the hotel room, I couldn't get the internet to connect to my personal computer. It was giving me an error and wasn't connecting after many tried times, it just wouldn't work. I ended up having to restart my computer for it to work. I had an issue with the door to the restroom. It was already broken and gave me a hard time opening it and then sometimes it wouldn't even shut properly. The beds were very firm, but the pillows made it for it. Not good especially if you suffer from a sensitive back and neck. Trust me, I am dealing with achy pained back and neck from that stiff bed. Weirdly, the AC stayed on the set temperature of 70 degrees throughout the day, but as soon as I placed it on 70 for nighttime, it would work for a few minutes then it would shut off for energy conservation causing me to wake up in sweats. Two things good going this hotel is the staff: shout out to Rhonda and Seymour. They were extremely nice and accommodating. The staff in training was meh, the new chick was staring at me too hard and made me feel uncomfortable. The other thing is the location; it is near many restaurants, it's located off of a busy freeway, and the area looks very new. Rhonda mentioned that the hotel was built 2 years ago. With that being said, you would think, they would bring their A+ game. Yet, I can see why my coworker mentioned that this hotel would normally be considered a 2-star hotel as a general census. I'd be more wary before I make the mistake of staying at Springhill Suites again."

"Very clean but walls are super thin. Customer service was great and breakfast is plentiful. Close to the Dallas AT&T stadium. About a $10 Uber to the stadium and Chik Fila sits adjacent to the property. Safe and relaxing environment."

"This hotel was very nice and clean. It was located in a great area, close enough to the express way, restaurants and shopping centers. Most of the staff were friendly but some were not. I asked one of the employees could I have extra wash cloths and towels and she asked will I bring my old towels down because they were 100% occupied and only could give out a certain amount. I felt this response was very inappropriate and even more disappointing. Not only is that unsanitary to bring old towels down to the front desk but isn’t that what you have guests services for? I made reservations far in advance, including all of the money we put out so there’s no way I should have been limited to what I requested."