Plaza Inn,

700 W Interstate 20, Big Spring, TX 79720, United States

"Rooms LOOKED CLEAN, BUT, the Bed my Granddaughter slept in had BEDBUGS!!! I took her to the Dr the next day because it looked like she had Allergic reaction to something to be told "That is Body Lice from BEDBUGS!!!!!""

"The lady at the front desk was very pleasant, it was a Sunday evening when we checked in so there was available parking right in front of our room. The room needed to be updated and I guess when the cleaning ladies go in to clean they leave the door propped open because there were a bunch of flies. Other than that the air conditioner worked great so that was a plus. Also the pool was out of order so that also was a bummer. But other than that it was a fair place to stay. I’m give a 3/5 stars"

"I don’t know why a lot of people leave low ratings for this motel. I stayed 1 night and it was really good. TV, refrigerator, microwave, AC, clean bathroom with soap and shampoo. Lots of towels. Great breakfast. I would highly recommend this place."

"I guess the first red flag was the “No Refund” sign as we walked in to register. The first woman was very friendly and I truly enjoyed talking to her. We get to our room and the door doesn’t close. They came and said it was the weather to just lift and close. Well that did not make me feel safe leaving my stuff in this room to attend my dad’s funeral. The room phone did not work. We had to go to the office for every complaint. The WiFi did not work and once again we headed to the office and this time it was a different woman, she also told us it’s the weather and to just keep trying and turn our phones off and on. When we told her we tried that, her response was, “ sorry for your luck”! The chair in the room looked like it was picked up from a dumpster. The room was semi-clean. I really wanted to make it work but we left there within the hour and rented another room in Big Spring. When we told them we were leaving, once again the ladies response was, “take it up with your creditor” and hung up on us when we called them from our phone since the room phone did not work! Very dissatisfied and disappointed! Stay at your own risk."

"We spent the night of 4 June 2021. Front desk staff was excellent and very helpful. I asked if we could see the room because of some of the reviews, and they were happy to oblige. By the way, the room was very clean. The room, in addition to being clean, was also large enough to accommodate out three medium dogs and one small one. Very friendly, very quiet, and thoroughly enjoyable."