Veterinary Associates Stonefield 203 Moser Road, Louisville, KY 40223

"If I could give this vet a negative review I would! The ladies and gentlemen at the desk were very professional. The vet Vaughn however lacked professional etiquette. He barged into the room completely unannounced with out any greeting, and was so old he could barely hold himself up. I took my small bird ‘green cheek conure’ and he was so rough with him. He cut his nails and didn’t even realize he was bleeding until I mentioned It. My bird went into shock and distress from the vets roughness and the vet didn’t even recognize it. When I mentioned that something was wrong and my bird wasn’t acting normal and seemed very sleepy and was so weak he couldn’t even scream anymore. Vet Vaughn brushed it off and said my bird was just exhausted from fighting him off. My bird was healthy and talking before the vet started roughly handling him. My poor bird didn’t make it home alive. DO NOT TAKE YOUR SMALL PET TO THIS VET!!!"

"The receptionist were very nice ladies. The vet himself though, absolutely unprofessional. “Vet Von” if you even want to call him a vet, was a complete unprofessional pathetic excuse for a vet. First off, he came in and didn’t even introduce himself at all, second he decided to be very rude towards me when I was asking questions about my pet. He then proceeded to inject my pet with “medicine” even though he never specified what type of medicine it was or why he was doing it and when I asked him if that’s what would help her his simple response was “well that’s why you’re here ain’t it” disgusting! Very unprofessional, will never be taking my pets back ever and I hope that all of you can read this before you decide on this vet because I’m telling you now. PICK. SOMEWHERE. ELSE."

"Dr Vaughn has nearly 40 years experience! Saved my bird’s life! Staff friendly and efficient. I will be bringing my other pets to them!"

"A friend of mine recommended “Stonefield Animal Hospital”on Moser Road, for grooming. I was excited because it’s in walking distance from me. After two cancellations from the groomer, I received a call from the tech telling me the groomer was sick and I rescheduled for the following Monday. I did tell her to make sure she notes on the groomers card that at this point my dog would need to be shaved all the way down because she is pretty matted. I received a call from the male tech today telling me (not asking a potential customer) they would not be able to work with me because the techs told him I cussed them out. First off that is not my nature… And that is totally a lie from the techs. They are very unprofessional, and he told me he would take his techs Word over mine even after I asked if we could all meet and get this straight. He refused. Again, he did not call to ask me if something happened. I’m sure this was a blessing in disguise. The groomer may be very good, but I never got to that point. I would not want to expose my pet to a place that flat out lies, and did not care to resolve it.I"

"I brought my guinea pig to this location due to an ear infection and URI. They were able to get me in the following day and was brought back to a room as soon as we got there. They were very thorough with their questions pertaining to how she had been doing and went over the treatment plan to help her to a quick road to recovery. Our visit was quick from start to finish and we were on our way before we knew it with a 2 week follow-up to check her progress. What impressed me the most was the Dr calling me early the next morning to see how my little guinea pig was doing. Not sure I have had anyone do that before. I absolutely do recommend this place to anyone! It is a really easy location to get in and out of."