Walgreens,

9801 Brownsboro Rd, Louisville, KY 40241, United States

"4th pharmacy I have tried to get my prescription filled at. The day I was told to pick up the medication (after 1 week of being juggled around) I show up at 6PM only to get told "it's not ready, come back at 8". Show up at 8PM on the dot and get told No, we don't do compounds this late, come back tomorrow and we might have it."

"This is the WORST pharmacy I have ever dealt with. They are ALWAYS understaffed. The service is ALWAYS super slow. Today I went to pick up a prescription. I was told it was put back on the shelf because I did not pick it up in a timely manner. This was at 3:45. I was told come back in 20-30 minutes, it will be ready. At 4:50, I came back. The drive - thru was closed. I went inside, the prescription was not ready. They said have a seat , it will be ready in 20-30 minutes. At 5:30 , I left after waiting in plain site of all staff for 40 more minutes. After waiting almost 2 hrs, I still had no prescription. I will have my prescriptions transferred from Walgreens ASAP."

"Slowest pharmacy EVER! you have to wait in line forever, if you’re planning on picking up a prescription set aside at least two hours of your time. They are absolutely useless. Imagine having to wait in line for 30 minutes just for them to say it not ready and to come back in a few hours. Then you come back, wait in line all over again just for them to say it’s still not ready!!!"

"We were scheduled to receive our shots on line at 1215p. We received our shots at at 1255p. Several people scheduled after us were called first. Walgreen employees worked hard but were overwhelmed. Computer schedules were too close and there was only one vaccine administrator. The others in the pharmacy were very busy with prescriptions. The waiting area was crowded with only four chairs. Shot room was messy. Womens Bathroom had no paper towels and was not real clean. People were not the blame. Thank you. computer"

"If I could leave zero stars on this Walgreens location, I would. Not only did they lose my prescription slips from my dentist, they also lost my insurance card. The same pharmacist that I’d seen not 24 hours before, didn’t recognize me & had difficulty remembering the significant situation that I was attempting to remind Dave of. Be aware that this Walgreens is incapable of doing what a pharmacist is required"