Austin Park Verde Apartments 201 Pheasant Avenue, Louisville, KY 40118

"I would give them negative stars if possible. I lived there for 3 years had my vehicle broken into multiple times and vandalized. The management never answered the phones. When I moved out in August I did everything I was suppose to on their list and they are still keeping my deposit. Also the apartment on the other side of the fence where awful shooting paintballs at our vehicles and constantly fighting."

"please do not rent here its not worth it at all. they will accuse of anything that they have no proof of. all they want is your money they tried to say i have big dog now we going to court for eviction because i told her im not paying for a pet that i dont have"

"Pool opened today littleone was so excited!!!!!! I’m loving the new management and all the new things getting done around here !!!"

"the apartment complex is very inconsiderate of the people living here. they have had bad pot holes since i’ve been here, about a month or two ago they started to “fix” then but just made bigger holes. today they towed everyone’s cars with the only warning being a vague email, they didn’t knock on doors and they didn’t leave anything in the mail nor did they put any warning on the doors so now we have to pay $165 for each of our cars that was towed for pot holes not in our complex parking lot. this is ridiculous."

"These apartments are the WORST. Me & my roommate moved out on November 30th 2020 & they did not send us a receipt of why they kept our deposit of 1500 for the apartment until April 14th of 2021! Mind you I called, & emailed them numerous times from a month after we moved out until April. They never once called back, emailed back or nothing all they did was send me a receipt of what we apparently owed them until April 14th on top of them keeping our 1500 deposit!! They charged for paint 796.67 for PAINT 140 dollars to clean the unit & 125 to clean the carpet which had no stains! All of those things are regular maintenance they should be doing before another person moved in especially during COVID. The only damage that was done & was our fault was the door which cost 300 dollars which I understand. But they’re now saying we still owe them 229.95 after they kept our security deposit & waited almost 5 months to contact us & it was through an email showing was we still apparently owed them after they kept our whole deposit of 1500! Mind you they also kept adding “no homeowners insurance” fees to our rent of 50$ every single month even though I have the cost for it automatically taken out of my account with my car insurance every month I repeatedly had to upload the proof for it every single month because they would try charging us for it! They are the WORST apartments go somewhere else !!!"