Pinnacle Group

"Every individual I’ve dealt with at Pinnacle is super polite! Always quick to return phone calls and help with any issues."

"Moved out of this month. Got my deposit back and Had good experience for 4 yrs of living in marblehead dr! Thanks guys"

"Wish I could give them a negative 5 stars!!! I have lived in the same residence for 18yrs. Until Pinnacle group took over. I had no problems with my property management. Getting things fixed was never a problem. And they don't talk to people like they should. Since they have taken over its been terrible. This is not a good company. Very unhappy at my residence because of this company."

"If I could give zero stars I would. I lived in a house managed by pinnacle for a year. They take advantage of college student’s lack of experience about renting to get away with neglecting serious life safety issues. This is just one of the issues I had with them. They refused to replace this lock that had an exterior deadbolt lock on the inside. This means to exit the multi-tenant building you must have a key. This is a violation of fire egress and extremely dangerous. They refused to fix it and I ended up having to fix it myself without reimbursement. I also had squirrels in the walls of my apartment that they refused to do anything about. The previous person they had working at the office was at least nice and professional but the new lady is very rude and hung up on me when I called the office about towing a car obstructing the ability for the movers I hired to move my furniture out of my apartment. She told me to “call the towing company” and hung up. I had already called the towing company and they said the management office had to call. I called the office another 18 times and they did not pick up."

"Friendly customer service when I spoke with Jill to view a property recommended through a colleague; however, no one showed up to the scheduled viewing. Leaving this open in the hopes that they can correct it, as they appear to be very professional otherwise!"