La Quinta Inn & Suites by Wyndham El Paso East

"My stay has been great so far! The staff has been super helpful and kind. Emmanuel was amazing! He went above and beyond with customer service!"

"What a dump. Had to stay on third floor because asked for two beds. Floors in hall are taped together. Floors in room are wavy because of poor install. View is of Juarez. Bed comforter is stained and dirty, it bounces like a trampoline. Thank the Lord we're here for less than 10 hours."

"I had high hopes for this hotel but definitely felt let down. First, there was no hot water, the entire day, and the next morning as well. Then there was tape on the walls to close the curtains. The ceiling of the shower look disgusting. Next the there was no door latch. I completely felt unsafe!"

"I had a reservation for two days, November 18 and 19, I arrived at 5:30 in the afternoon and they told me that the room was canceled that they were calling me to notify me but I never answered and they canceled the room. A room that was already paid for regardless of the time I arrived, my dad was staying in the room and he informed them that he was arriving right now, the receptionist was very despotic and told me that she couldn't do anything when I called the agency, they relocated me to another hotel near there, but they did not respect my reservation and said that the agency had canceled. I am very impressed with the service they gave because they only said sorry. I will not stay again, they do not respect my reservation. Terrible service and attention."

"Worst place to stay....our 1st time in el paso n we wake up with a scare. 4th floor laundry room was smoking n had a fire n yet we were not even notified. No phone call or no alarm was even on to alert guest something was happening. I asked for my refund and was told it was ok to get back to room. When we got back to the room our room was flooded with water. There was water coming from d ceiling. Staff did not know how to handle situations"