Lovesac 7900 Shelbyville Road, Louisville, KY 40222

"We drove the 2 hours to this store as we wanted to make sure we knew what we were ordering. The staff was absolutely wonderful and even with us, ok me, changing my mind on several occasions they showed a lot of patience. I can not wait to see the final product once it gets here."

"My husband & I bought a lovesac online a few years ago. One of our cats was experiencing some medical issues and soiled a section of the sac one night. It soaked through the cover, the liner, and into the foam filling. The store manager, Mary, reached out and couldn't have been more helpful. If you have kids or pets, I would recommend using a mattress protector to cover your liner in the event of an accident."

"The staff (Justin) was knowledgeable and courteous. He was thorough in explaining the various options and layouts for the Sactional. The other staff was just as engaging. Great experience!"

"Justin was very knowledgeable and provided all the answers to our questions. No heavy sales pitch. We don’t live in the local area but saw the store in the mall and was curious. We will order Lovesac in a few weeks once we know our move in date of our new home. Because of Justin’s approach we will call to order with him instead of the state we are moving to later this month."

"From the time we walked in until our order came via FedEx we were blown away with the service. The staff at the LoveSac store in Oxmoor Mall were friendly, helpful and patient. We can't thank them enough with their help with such a great experience. We are absolutely in love with our new furniture and it's versatility."