M/I Homes – Houston

"If you buy from MIH, get an inspector! My experience with their landscaping contractor (Action) is that they debate and try to talk their way out of doing the repair. Another time they rudely told me they'll fix it but if it happens again it's not their problem. Why don't you put in the right pipe and valves that work instead of a leaking one causing me a $600+ water bill? MIH refuses to pay for this water bill. This leaky BPV was identified during the walk through, and it did not get repaired. You are better off putting in your own sprinklers. They also put in 15 plants that were not in the HOA plant list, but they are shade plants which they put on the full sun area. First few months after move-in they were barely alive. Of course, now they are dead. Not made for the local hardiness gardening zone. They claim they verified they were outdoor plants."

"I love M/I Homes. They are very well built and the staff is easy to work with."

"We moved into our new home in January 2019. The sales representative and the construction manager were great. After we went to closing, we were subject to very poor treatment. I guess that the saying "You put down your money and take your chances" is true with MI Homes. The after the sale representatives were either incompetent, ignorant and/or apathetic. Multiple attempted contacts were unreturned. Multiple appointments were not kept. It has been over two and half years and our final requested service has not been taken care of. Overall, I am satisfied with my MI Home but definitely unsatisfied with the way we have been treated after the sale. Would I buy a home from MI Homes again? Probably not. In response to your reply: Looks like you want me to contact the same warranty support that I have been contacting for the last 2.5 years. I have been treated poorly by them so why should I attempt to contact them again? It hasn't resolved my current problem."

"Everyone giving MI Homes 5 stars there no way Im sure is either family members or employees writing their own reviews.. Lets start from the beginning we sign a contract end of May we were rushed to the design center due to house construction was going to start so it needed to be done soon. Well it was August till they actually started, and then it was just a disappointment seeing the quality of work the home was being built. These people do not care about quality it’s all about quantity to them. MI finance the worse lending company ever, this being the fifth home I purchase I had never encounter a landing company so disorganize and u professional. They ask for the same docs four times, you call no one answers if your lucky u get a call back a week later. Only reason going with them was for incentive. I wish I could gotten incentive and be able to choose my lending company. Paid extra for upgrades pointless at the end of the day they do whatever they want, and like mention before quality is very poor from framing till the end on flooring, title and brick work everything seems like its done by a novice. Initially we were told house would be done before thanksgiving then before Christmas then before New Years now maybe Jan 15th. Oh but the other 3 empty lots that were still available when we picked ours were all turn into inventory homes and best believe does homes are done yet since they got our earnest money and we also had to pay 50% on the overage for everything on the design center so they feel that since we are not willing to loose the money we paid on upgrades, they can just do whatever they want and take the time they want. Instead of putting priority for customers that actually already put money down on a home. Inventory is priority for them. Will never in my life recommend Mi Homes not even to my worse enemy.."

"From start to finish it is a pleasure to work with M/I Homes! Their sales staff is very helpful and knowledgeable. Their design center is gorgeous and has many options. They guide and update you throughout the entire process and make buying a home an easy experience. I would highly recommend a M/I Home!!"