Child Study Center at Cook Children's

"Facility has nice staff. Landscaping has gone to poo. They must of changed gardners cause it used to be beautiful."

"My daughter was seeing Dr. Jackson. She left and I got an email that they would provide another Dr. for my daughter. Never got anymore information and I have had a hard time getting ahold of them. Left several vm and finally got a vm back. They say it has been two years and they are no longer accepting new patients. It has only been 1 year, but no thanks I will find a better place."

"I love my son's doctor but how do you get them to call you back after leaving several voice mails? My son is going to end up getting kicked out of school just waiting on them to call me back about his medicine that we now have to change all of a sudden due to our insurance."

"My son completed the 2 week program through BDC. Staff was great my son and I learn a lot. The first week was great the second week I left like I wasn’t taken serious and i don’t know if it had to do with the fact that I disconnected one of our goals the feeding part. I decided to not continue because I didn’t like that my son had to be held down and force to eat foods he didn’t like and him crying. I was told that was part of the program which I don’t recall hearing that they would do that in the zooming meeting before starting the program. That day I was told if I couldn’t handle it then this wasn’t the program for me and that this was a founded program and they wanted make sure it was being used for people who really needed it. Made me feel like I was wasting their time. We completed the program. The last day we scheduled a zoom meeting to go over discharge paper work which was a week later. I logged in to the meeting waited 15-20 min no one ever showed up so we rescheduled to the following week. The next week came logged in the meeting waited 15-20 minutes same thing no one in the meeting. After the 3rd zoom meeting finally went over some stuff and the plan was to continue some goals before finalizing discharge paperwork. We were supposed to meet in a week never got the zoom link I emailed request a zoom link no reply from anyone. I understand that my son is not the only patient they see but some kind of communication would of been nice. I do appreciate the time and effort."