McDonald's 13124 U.S. 287, Fort Worth, TX 76052

"I am a new resident of Texas from California. And I mist say that I love McDonald's fries. But my experience from California to here when it comes to fast food. Texas is the absolute worst I have ever had. Especially McDonald's."

"Hashbrown was cold in the middle Meal was given to us in stages; called up for our order but only 1/3 of order was ready... sandwiches got luke warm waiting for the rest of order. When speaking to the manager about it-she was cold and unbothered."

"I went to this location last night. The lady who took my order (drive thru) was extremely polite. However, when I drove around to the window the man was extremely rude and seemed annoyed maybe because I had a gift card…I don’t know. But anyway, he took my payment and then left the window. I didn’t know if I should stay at that window or move forward to get my food. I saw a worker in the next window giving out orders so I begin to move forward. Then the guy comes back and says rudely ‘Ma’am you pick your food up here at this window.’ I responded, ‘I’m sorry I didn’t know’. Then he made some type of rude sound looking all frustrated and left. But then he comes back, clearly agitated , and motions me to go forward to get my food. I was told that he is the manager, that his name is Shawn and he’s very rude to everyone employees and customers alike. He clearly has no customer service skills and sounds like he’s a nightmare of a manager. That’s not fair to the employees or to us customers. Owners of this location, if you read this and care, I’d ask that you reevaluate your management team as this isn’t the first bad and professional experience with your management team. I’ll be taking my business elsewhere."

"Food and service were great but once we sat down to eat, one of the staff members expressed a complaint to the manager regarding another staff member and then left and the remainder of our meal, the rest of the staff was trash talking. It was very unprofessional and highly uncomfortable to listen to McDonalds work place drama while I was trying to enjoy my meal with my family."

"Worst McDonald’s. Staff is horrible and incompetent. Never get the order right, this is not the first time but it will be the last. Ordered a 6 piece nugget and received 3 cookies instead, gave me zero sauce for my other 10 piece nugget, all the fries were literally ice cold, oh and I ordered no onions on my cheeseburgers and both had onions. Did I mention I had to wait 35+ minutes for my order in the DRIVE THRU?!? Hire new people ASAP, I will not be returning."