Project Panic Escape Rooms - Dallas 8060 Park Lane, Dallas, TX 75231

"Our host tonight was amazing. What a great experience and team building outing. Rooms were engaging and extremely challenging. Shout out to the host Andrew for taking care of our very large group"

"This was the worst escape room I’ve ever experienced and I’ve done at least over 20 rooms. I’m never the “I need to talk to your manager” type of guy, but this was the closest I’ve ever felt to needing to. We completed the Cabin Fever room and enjoyed it last year so we figured returning here would be a safe choice. We first get there and they were unable to accept our payments, their card reader was broken. I was told that I needed to go get cash since they couldn’t get any of our cards to charge - totally okay with me. We were given a small discount to attempt to make up for the inconvenience. It brought it down from $44 a person to $36 a person. We found it really strange that the employee walked to the back with the cash I gave him and did not provide us with a receipt. The employee was also dressed in pajamas, slippers, and dirty socks.. not a good look for any business. We eventually get into the room and it was a disaster. Nearly ever single puzzle was not working properly. The smoothest part of the escape room experience was entering a password onto a computer. The touchscreen was a little annoying to deal with - having a mouse would make the process much more user friendly. We called for help multiple times but we were set on the wrong walkie channel at the start. Eventually our game master notices and comes in to help and adjusted our walkie. Out of respect for future visitors, I will not post specific details that include spoilers; at least 5 puzzles had serious issues. The sensors need some real overhaul. Don’t even get me started on the major puzzle in the middle of the room. The latch to the door that we need to open looks like something we shouldn’t touch - the wires are showing and it barely looks like a latch, it more just resembles a block of wood. It was also already exposed prior to us solving the clue, which reinforced our initial thoughts that we shouldn’t be touching it. A little halfway through the experience, I heard our game master tell us on the walkie that we have 3 minutes left. Puzzled, I asked my friends if I heard that right. Some of my friends reasoned that he meant 30 minutes instead and that we might have misheard. Sure enough, 3 minutes later he walks in telling us that we were close but unfortunately ran out of time. We were truly confused and told him that we have been in the room for 40 minutes maximum - he then apologized and said that he must have set the timer wrong and gave us 15 “extra” minutes. We expressed our frustration at the end of our experience and our game master candidly said that they have been having a ton of issues with this room in particular and said that it was functioning better today than usual. He basically tried to downplay and justify our terrible experience. If this is the case, this room should not be sold at all until it runs smoothly. Not a single person in my group enjoyed the experience. Upon completion, we were not offered a picture of us to be taken. I honestly would’ve expected some type of refund because of how disastrous our experience was. We were so disappointed and frustrated, we decided to do a room at escapology later that night. Thankfully, that experience was enjoyable. As a business, if you’re going to be charging $44 a person, this room better run smoothly for at least 95% of the experience. This price point is higher than any of the other rooms I’ve done. Also, they charge a fee of around $25 for booking rooms online - I’m not sure if this fee is also included if you book it in person. But that’s just truly ridiculous."

"Terrible. We did the Maffianos room. Lots of clues that didn't seem to belong in the room and appeared recycled. Very little interaction with the "instructor" who just seemed busy. Probably the worst one we've ever done. I don't know if we just picked the worst room or they were not properly staffed during the holidays. We obviously didn't escape because we were working on "red herring" clues apparently that the instructor didn't even seem to know about. Will not go back."

"We enjoyed the wild west escape room. This room was definitely difficult and also was a different experience from most escape rooms we have done. If you are looking for a challenge with different types of clues and hidden hints, this is for you!! Our GameMasters West and Laural were awesome!!!"

"Amazing!!!! I've never done this before. So cool. They do an amazing job, not cheesy like I expected. Cool technology. Awesome team building. The people are amazing, and the escape room we did was so well thought out! I will do this several times again! It was fun to see how different team members utilize different skills working as a group to solve the problems. Such a wonderful experience!"