NAILOLOGY

"This was my first time at this establishment, and I have to say so far I’m very pleased. Everyone was very friendly . The lady that did my nails ,her name was Hannah ,she helped me pick a color for my dip and she helped pick a color that matched my toes and was not annoyed by doing so , as some technicians are at other places , and you know what I mean ladies ..I got dip on my natural nails and she put a little design on each ring finger. Two hearts. It was very cute and I’m very happy with my nails. The lady that did my toes her name was Holly , she did a good job as well . ☺️ I will return !"

"I love my nails so cute! Yady did such a great job! Hanna has hooked me up too and she is fire!!! Priscilla does awesome work. And Holly does the best pedicures! Love their work!"

"Julio is amazing at design, long, short, etc. I’ve done it all! my nails last for a month every time, been going here for 3 years now for Julio’s work. Kylie is amazing at pedicures."

"Staff was very nice however the person that did my nails was trying to push a design on my nails that I did not want. Then they proceeded to actually put the design that I clearly stated that I did not want on. When I said that I didn’t want that they were very short and I believed still upcharged me the price for the more involved design. Also upon further inspection, I noticed my nails were manicured poorly. The design looks incomplete."

"I’ve been to this location two times, after the second time I won’t be back unfortunately. The first time I went I got a manicure and pedicure, which I loved. So I came back a second time two weeks later with a friend to get a polish change. I was picking a color when a man who worked there came up to me pressuring me about shellac. All I heard was shellac, shellac, shellac, I couldn’t even focus on what color I wanted. This seems to be a problem as well, I don’t want to talk during my service and I indicate that clearly . I was brushing him off and he persisted, literally shouting over my friend who was on my left trying to help me pick a color. Same happened when I was actually having my nails painted, the tech kept talking to me. I don’t even know what shellac is, turns out it’s gel. I’m like why didn’t you just say gel. I didn’t intend on getting gel but I decided to because it lasts longer. Or so I thought. I got gel polish on my fingers and regular on my toes, 4/30/23 exactly a week ago. My entire gel manicure is gone! Cracked, peeled and popped right off within a week. My toes however are fine with the regular polish. I will not be back, gel should last much longer than a week, especially since they charge $25 to add gel alone. Not to mention they overcharged my friend for their services but that’s a different story I’m not here to tell. update: I did have my gel nails repainted as promised in their response. I definitely appreciate and commend their efforts to remedy the situation. It has now been 1 day short of one week (repainted on 5/12) and it’s 5/17 today, as you can see in the pictures they are cracked already. I don’t do strenuous work, maybe it’s just my nails specifically. +1 star for customer service."