Flooring Warehouse 2400 West Braker Lane, Austin, TX 78758

"they did our outdoor tile around the pool. Joaquin led the team and he was amazing working as long as hard as he had to get it done. there was opportunities in some cases for artistic expression and he took them with aplomb. perfect experience. highly recommend"

"Matt Graybil from Flooring Wharehouse is an expert. I've spent 20 years in the Tech Industry and needed to renovate an investment property. I was going down the wrong path and almost invested thousand of dollars on the incorrect material and installation option based on general information that is conveyed to consumers regarding flooring. Matt took the time to understand our goal, then consulted us towards the best installation method that proved to be the correct way to go. If we never stopped in Flooring Warehouse and spoken with Matt, we wouldn't have the exceptional investment property design that we have today. Matt led us to the right solution, helped identify dark commercial grade flooring, and offered the best price for materials and installation. Matt was with us every step of the way during the install and even came onsite to ensure the project was going as planned. Matt is a class act and a high character guy. He has a calm demeanor, and understands the needs of his clients. Matt offered us the fairest pricing in town and gave remarkable service. We're going with FW on our next job. Matt cultivates great relationships and is relatable. If I could give him 10 stars I would! He's an ethical hardworking guy that you want on your side for any flooring job."

"My company has worked with Matt at Flooring Warehouse for over 5 years. The thing we love most is they have quality options for every price point and you don't need to schedule a month in advance. I've seen them work magic, not just on flooring, but on bathroom tiles and back splashes too. Quality, professional installers and representatives who care about putting the client first, and an accounting department that processes the details quickly. I have not found anyone with competitive pricing and quality to match."

"Matt Graybill was referred to me by a friend to help me find flooring and backsplash tile for my kitchen. And I feel fortunate to have him as my flooring and tile expert. His knowledge of flooring and identifying what worked for me as well as the installation and follow-up, was excellent. I was most likely a difficult client because I only knew I wanted it to be dark. With a basic description of what I wanted, Matt picked out the tile and backsplash tile that fit my needs and wants. I had no idea how the tile and backsplash would look. But I was beyond happy as my kitchen looked amazing! Next, some other notes that set Matt apart from other flooring professionals: -He listened carefully to my wants and needs. And he gave me a great recommendation of what would look best in my kitchen. -Matt would get back to me in under 24 hours with the necessary information and answers to my questions. -Also, he was friendly and knowledgeable. The bottom-line, I recommend utilizing Matt to help you get flooring and backsplash tile. I’m confident that you will get excellent service as well. Jeff B."

"TL;DR poor quality flooring; selling end of life flooring without disclosure; horrible installers; poor customer service; overall bad experience. Would avoid like the plague. Replaced the floors in the whole house and went with their installers. Floor was initially installed with lippage and unlevel upstairs; stair noses were also crooked and were squeaking and coming apart 2 weeks after install. Brought a 3rd party flooring inspector who confirmed my concerns. When showing this to Ric and Jason they came over and initially agreed to replace the affected portions of the floor (a couple dozen feet in each room) but after a couple of days told me the floor I just bought isn't manufactured anymore!!! They wanted to get out the deal with just a small discount but eventually agreed to replace the whole upstairs and stairs with a different thickness of the same floor. A couple months pass and after they install the floor it turns out it's different, a different shade and different plank length. Both times the contractors scratched and messed up the walls, dents, scratches and marks everywhere. The 2nd time I wasn't told that the contractors finished and I can go back to my house. Contractors used my things without asking, 1st time taking one of my extension cords (eventually bringing it back after pointing it out)."