James Wood Chevrolet Buick GMC 2111 U.S. 287, Decatur, TX 76234

"Drew Ward in Sales and Jeff Mawby the Finance Manager were great to work with. They were both very knowledgeable and professional. The entire buying process was smooth and took a reasonable amount of time. I will recommend this dealership to anyone looking for a vehicle."

"Best experience buying a new vehicle. Derek was very friendly and welcoming throughout the whole process. Derek was also very knowledgeable of the truck I was interested in. Finance guy ( can't remember his name) was a pleasure to work with also. I would definitely purchase another vehicle in the future from Derek and the James Woods team."

"I am completely satisfied with my purchase of my new 2024 Sierra. The salesman, Clay Estes was very helpful over the phone and in person. Clay's knowledge and motivation made the entire purchasing process go smoothly. I was able to take my truck home that day. Dane working in finance, did a great job of helping me to finance the loan for the number of year and monthly payment amount that I can live with. My experience at James Wood was the best experience that I have ever had at a dealership."

"I have purchased several new GMC trucks in my life. In particular, I had purchased 3 trucks from Clay Estes at a prior dealership. So when I decided it was time to trade my 2021 truck for a 2024 Sierra Denali there was no question whatsoever that I would only use James Wood for this purchase because I won't deal with any salesman other than Clay Estes. I knew James Wood is a very good dealership and that you can get a fair deal and a good deal there. But the primary reason that I chose to purchase my new truck from James Wood was to be able to buy from Clay Estes again for a fourth time. I've dealt with a many salesman over the years. But Clay is so superior to all other salesman in my opinion. He is honest, a genuinely nice man. And he will go out of his way to make sure his customers are happy with their deal and that were well taken care of. This was my first purchase with James Wood. I've already stated how pleased and satisfied I am with Clay. But I was also pleased and impressed with Jeff, sales manager, and Dane Shelton, finance manager. My overall experience with James Wood, Clay, Jeff and Dane was outstanding."

"ABSOLUTELY THE WORST DEALER IN TEXAS!! Save your time, money, and what’s left of your faith in humanity. Take my story. I am a young entrepreneur who had worked every day for years to come to this moment. Buying a brand new, my first brand new truck. A 2024 GMC 2500hd with all the packages and whistles. I test drive the truck and make the deal. 6 days later I come back to take official delivery and in that time span my beautiful truck was hit or had hit something while on the lot. I didn’t notice while picking it up for final delivery until I got home. I had immediately taken pictures and sent the to the dealership. The very next day I drive back out and the managers played good cop bad cop. Firstly Rusty butters me up with the “oh yes I’m so sorry we will get you taken care of” I wait and the upper manager comes out and straight up says “no I don’t believe you at all” from that moment on it was a lost cause. A 90k truck bought with 43 miles has significant damage. The dealer wouldn’t look at cameras wouldn’t disclose any cameras. They were not cooperative with any of my attempts to prove that damage didn’t happen on the Highway drive home. This dealer refused to show any footage because they knew, the KNEW this was there before. My truck was almost purposely backed in so I saw the drivers side first. During the walk around I was shown the bed cover and how beautiful the truck was. This got my eyes up and away from the bumper. I am extremely disappointed, frustrated and have met with a lawyer. If anyone is looking to buy a vehicle be prepared to also look for a good attorney as they will screw you over to the max!! This dealer is full of the scum of this earth and the parasites that worm around on it. Overall, save your time, money, stress, and sanity by shopping anywhere but at this place. I had no clue I had to inspect a 2024 with 40 miles like a Facebook marketplace used truck!"