The RV Expert
About the Business
The RV Expert is a trusted car repair and store located at 3936 U.S. 287 in Decatur, Texas, United States. Specializing in RV repairs, maintenance, and accessories, our experienced technicians are dedicated to providing top-notch service to ensure your vehicle is in peak condition. Whether you need a simple tune-up or major repairs, The RV Expert is your go-to destination for all your RV needs. Visit us today and experience the expertise and quality service that sets us apart from the rest.
Photos
Location & Phone number
3936 US-287 Suite 8, Decatur, TX 76234, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Excellent customer service! We were kept up to date as to when repairman would arrive. AJ and Garret diagnosed and repaired our electrical issues with amazing professionalism."
"I highly recommend this company. Great customer service! I called yesterday and they came out today and took care of my needs for my Rv. AJ and Garret are excellent employees and very nice young men! Thank you so very much!"
"Very good communication on when they would arrive. Both gentlemen were very polite and listened to my feedback about the water leak. Cleaned up after themselves. Over all 10/10 recommend!"
"I reached out to RV Expert the first week of Sept about some minor damage to the under body of our trailer. Christie was the person who text back and forth with me. I explained the damage 3 different times over 2 months including pictures and the after 2 months of me chasing her for an estimate, she said they needed to send someone out. A tech came out for about 10 min, took the same pictures and measurements I sent and said they would send over an estimate. I then never heard back and then text again to which she immediately replied that in order to give an estimate, I needed to pay $185. This was never communicated and makes absolutely no business sense. I am chasing them to give them business and they try to scam some money by saying it takes time and effort to prepare a proposal and they won’t provide an estimate. Very poor experience and seems greedy to charge $185 for 10 min of work to gain a customer. Be aware. Reply to their response The fee was never communicated. Ever. You couldn’t even remember what was wrong with my camper but you are stating that you remember the details of a conversation from 2 months earlier. Why would I wait for two months if I knew that was your policy. Millions of service companies provide free estimates with the same costs as you. The service tech spent 8 min at my house and literally took the same pictures that I already sent. 8 min, checked my gate log. Please don’t lie."
"Thanx to their expertise, the Mobil crew had our slide motor back on track in less than an hour!! He even found our batteries to be low, to prevent further problems. Thank you!!"
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