Pollo Regio 2721 Little Elm Parkway, Little Elm, TX 75068

"Sadly, in was disappointed with my order. The chicken was not prepared like it normally is other locations. I only refer the half chicken. I do not eat dark meet so I end up giving away the leg and thigh. With that being said, I want to be able to enjoy the breast and wing. Unfortunately, the chicken was very light in color and the skin was not crispy. It was super soft/soggy and not as enjoyable as it is at other locations. It also seemed to be less seasoned than normal. I’m moving to the area soon and I hope this location improves on their preparation of the chicken."

"I think we all know how amazing the food is already, but I’m here to brag about the service. The customer service is always great at this location. Prisila (I hope I’m spelling her name correctly) helped me today, and she just seemed to be such a beautiful soul. I had the sweetest, most pleasant experience with her."

"First time trying it I got a burrito and a chicken boxes. They were excellent very good. My husband loved the rice and the beans as I do as well. Everything was delicious. The only thing I have to say is the drive-through needs to be a little faster but other than that everything was fantastic. Thank you so much. Have a wonderful day."

"I recently had the pleasure of experiencing the drive-thru service at Regio , and I must say, it was an absolute delight! From start to finish, the entire experience exceeded my expectations. First and foremost, the convenience factor was off the charts. The drive-thru line was well-organized and moved efficiently, ensuring minimal wait times. MIRIAM was incredibly friendly and greeted us with warm smiles, making me feel welcomed right from the get-go. Her professionalism and attentiveness were evident throughout the entire order process, leaving me feeling confident in the quality of service I was about to receive. Now, let's talk about the food! Oh boy, was it ever delicious. The menu offered a wide variety of mouthwatering options that catered to various tastes preferences. The ingredients were fresh, the portion sizes were generous, and the presentation was top-notch. It's safe to say that my taste buds were dancing with joy throughout the entire meal. What truly impressed me, though, was the attention to detail. Despite being a drive-thru experience, the food was meticulously packaged to ensure no spills. The containers were sturdy. It was evident that Regio took great care in considering every aspect of the customer's experience, from the moment of placing the order to the final bite. Lastly, I must commend the cleanliness and overall ambiance of the drive-thru area. The premises were impeccably maintained, with a clean and inviting atmosphere that made my dining experience all the more enjoyable. The restaurant's commitment to cleanliness and hygiene standards was clearly evident, giving me peace of mind during these uncertain times. In conclusion, my drive-thru experience at Regio was nothing short of exceptional. The combination of unparalleled convenience, delectable food, and outstanding service made it a memorable encounter. Whether you're on a tight schedule or simply looking for a quick and satisfying meal, I highly recommend giving their drive-thru a try. You won't be disappointed! Kudos to the entire team at Regio especially Miriam for setting the bar high in the realm of drive-thru experiences. I'll definitely be returning for more of their culinary delights in the near future."

"We’ve been coming here for years and the workers are so great. Ernesto and Carolina made us feel so welcome. The tables and floors were all so very clean. The food was excellent as usual. Highly recommended for families who can’t decide whether to eat great chicken or high quality Mexican food. Give it a try!"