Ulta Beauty

"If you ever need help with your makeup needs then ask for Carmen, she is an absolute angel. She was so very kind and helpful with my started kit, for context I don’t know anything about makeup, but Miss Carmen? Oh she was on it and was quick to help me. She was so very precise in color matching and was able to accommodate my budget with amazing products. I was very nervous and intimidated with all the products but Miss Carmen was quick to reassure me and was able to walk me through step by step with every product. To the Ulta management team, please give Carmen a raise and promotion for her excellent customer service and astounding knowledge in all things makeup!"

"I like Ulta, and I am a member, I like to accumulate points as well. In this exact store they don't care about your membership. Even if I put my phone number myself, they do not verify my name, so I never see my purchases under my account, which is upsetting. All three girls at the check out counter were too busy discussing whether they will go to Sturbucks for lunch. I clicked "email receipt", but I never got an email, and I have no paper receipt, as well as nothing online, I'm pissed. I bought $130 worth of stuff and it's like it never happened. Update: I contacted Ulta customer service, they found my purchase based on my credit card charge, it was indeed on someone else's Ulta number, they couldn't transfer it to my Ulta account, but at least they gave me points."

"Walked in, a girl offered to help me and my mom, then proceeded to stay they don't have any good face wash after making a disbelieve face that I'm at ulta looking for a face wash. Then asked another employee for a good face wash and that one also said no and made a face. NONE OF THEM ACTUALLY LOOKED ! Why offer help if you're not willing to help."

"SHOPPERS BEWARE!!!!! Not only does this location have merchandise encased and locked with an active security guard walking around. Someone working at this location has the audacity to be stealing information from your Ultamate Rewards! I have been cleaned out twice! Both times after ironically visiting this particular location has someone ordered online and picked up in-store. $150 of my hard earned points gone. So please be careful shopping at this location with these thieves!"

"Amanda is very amazing! She helped my daughter out at the check out. She let her know she had two accounts wrote all the information down told us to call the number to get the accounts to merge. She went above and beyond the normal for us. Explain everything. She is astonishing!!!"