JCPenney Salon

"Aubrey did an amazing job with my kids hair. Thank you so much ma’am!"

"I want to thank Miriam for helping me today. Miriam went above and beyond to rectify my experience today. I scheduled an appointment online with a stylist, Aby, at Meyerland JcPenny salon. Aby canceled my appointment without informing me. Aby stated that she did not know how to use clippers. She then asked me what I wanted to do with my hair and if I had a picture. I wore my hair in a pixie cut and wanted a simple clean-up. She asked me when was my last relaxer and did I put my color because my hair was green. She then insinuated if I didn’t want her to do my hair, she could pass me to another stylist. It was clear to me she did not want to do my hair. I informed her that I would prefer another stylist, and then Miriam stated she could do my hair. I appreciate Miriam's professionalism. She educated me on the products that I should and should not use. As Miriam began to cut my hair, I felt at ease after that unprofessional conversation. I highly recommend Miriam; she is a master stylist."

"Great service, Great price. I felt like I was at home, and I was educated on my hair and talked through the entire process. Charlotte was absolutely amazing and made sure I was good every steo of the way! Can't wait to come back next time I'm in town."

"Now that I’ve finally stopped crying (it’s been 2 months) I can finally make my review. I go in for a week silk press and my dead ends cut. I don’t have a specific hair dresser so I got who they gave me. I get a short Indian lady (I can’t remember her name). I walk in and I’m talking to her and asked her if she’s done natural hair before. She says she’s done 3 people’s heads (that’s where I messed up) I should have gotten out of the chair at that moment. After she washes my hair she grabs the scissors. I stopped her and suggested she blow my hair out first. She declined and said it’s better for her to cut it while it’s wet. Again, I should have gotten out of her chair but I, like dummy, trusted her. Half way through cutting my hair she asked if the length was okay .... it’s a little too late to be asking that. I looked down and MORE THAN DEAD ENDS IS ON THE FLOOR. I start crying and asked for someone else. I personally have learned my lesson which was:one, don’t let everyone and just any one touch my hair; two, ask for proof that you can do what you claim; and three, it’s okay to jump out of a stylist seat to ask for a experienced stylist. The stylist that did my hair also needs to learn that IF YOU DONT SPECIALIZE IN A CERTAIN HAIR TYPE YOU SHOULDN’T TAKE THAT CUSTOMER! Below: before and when I got out of her chair (I was ugly and crying)"