Classic Collison
12838 San Pedro Avenue, San Antonio, Texas 78216
About the Classic Collison
Classic Collision is a premier car repair institution located at 12838 San Pedro Avenue in San Antonio, Texas. Our experienced technicians specialize in providing top-notch collision repair services to ensure your vehicle looks as good as new. With a commitment to excellence and customer satisfaction, Classic Collision is the go-to destination for all your auto repair needs. Trust us to restore your vehicle to its former glory and get you back on the road safely.
Photos of Classic Collison
12838 San Pedro Ave, San Antonio, TX 78216, United States
Opening hours of Classic Collison
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Classic Collison
"Generally bad experience dealing with this shop. Insurance recommended this place and the shop took their sweet time to get vehicle repaired. Over 3 months and the lack of concern was evident when I dealt with them. I would look somewhere else to get repairs done."
"I was apprehensive with trying a new place. My last experience forced me to explore other options. When I walked in, I was greeted politely. The facility was clean and spacious. They have a complimentary coffee station and plenty of seating. My advisor Sam came out and got me on my way quickly. He was very courteous and straightforward. I had my car back two weeks later. I was told every step of the way what to expect and when. The communication was next level. The workmanship was amazing. I wasn’t able to see any sign of the repair. If ever I have any collision repair needs, I will certainly be back."
"After a great experience with caliber collision, I was hesitant to not take my car there and taking it to Classic Collision. Although the reviews weren’t great, I had a very pleasant experience. Their service was comparable to caliber collisin. They communicated every step of the way nearing the completion and repair of my car. They also did a great job and made it look like new after a an attempted car theft. I’d come back here."
"So I’ve used them twice. First experience no issues. Second experience wasn’t. Like other people have said, the customer service is terrible. I was initially receiving updates through and given a certain date. The updates stopped the day I was supposed to pick it up. I had to call them 4 days in a row. Each time I told them I would like to be updated even if it’s a quick call or text that my car needs more time. I’m not upset it took longer, it was the excuses and lack of communication from them. How do you give a customer a date then fail to communicate changes. I got to the point where I felt like something happened to my car and they were keeping it a secret. The day I finally heard back from my service rep after over a week of no communication she didnt give me a time. She said she’d call me and didn’t. I had to pull up to the place because it was after hours and no one was answering the phone. She later had all these excuses. I would not recommend this place at all. The only reason I gave it two stars is because they fixed my glass and I had no issues the first time with a different service representative."
"Great experience here. Sam, my service provider, was amazing and took care of my vehicle. I went here to get some hail damage taken care of. My vehicle looks NEW again, I'm so happy with the work and service I received from this location. Great communication, great interactions with staff, I definitely recommend them. Thank you, Sam!"
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