Take 5 Oil Change

"Waited here for over an hour and a half in an attempt to get a state inspection on a Sunday afternoon. I had one employee ask me what I needed when I first got there and then an hour later got asked to switch to a different lane with no explanation. I decided it wasn’t worth it to wait any longer as it was approaching their inspection cut-off time and went to Valvoline across the street. The Valvoline employee immediately came up and told me that the inspection system for the state was down and nobody can do inspections. Why did Take 5 not tell any of the people that were waiting in their line that the inspection system was down?? It’s not difficult or time consuming to get an employee to notify people in the event that they can’t provide services. Now I’m out 2 hours of my Sunday and I have nothing to show for it. I have been loyal to Take 5 for many years but this event combined with numerous quality issues makes me think that it’s simply not the same business that it was just a few years ago. I don’t see myself ever wasting any more of my time at “Take 90+” in the future and I suggest prospective customers find somewhere else to get their auto care needs met."

"Overall a good experience! The employees were all friendly and very thorough in explaining what was going on during my oil change and vehicle inspection and why. Only reason it's not 5 stars is I was not prepared for the line to have my turn and had brought my 16 month old. I was third in line when I pulled up, then was asked to back up and let someone in front of me who'd been there first (not an issue!) which moved me to fourth in line. We got there about 4:45 and didn't leave until 6:55p. Definitely suggest this location though! Just don't bring kiddos"

"Fernando did my state inspection and he was so nice and quick! I had problems at a competitor down the road not doing it due to the "ground being wet" and came to Take 5 and had the best experience. I will definitely use them again!"

"I had literally the best experience here. It was so quick, easy and fun with the employees. Truly the best customer service I’ve had in awhile. The team members were amazing and now I’ll go no where else. S/o to John T and the rest of the other 2 lovely individuals working today 1/14 before close! I hope they give y’all a raise!"