Salon Intrigue

"I had a wonderful experience. It is such a welcoming and uplifting environment. I never splurge on myself and I live modestly, ( I cut my own hair) I was nervous about being judged or looked down on as other salons I have been to are usually cold and make me feel unwelcomed, but this place is so kind."

"I was recommended by my co-workers to come here. Immediately felt welcomed, greeted as soon as I entered, staff is amazing, respectful and friendly. My hair stylist Hannah did an amazing job on my hair! I've never done this color before, and it came out exactly how I wanted it! I highly recommend this place!"

"I had been going to this salon for a little over a year. I would visit about every 6-9 weeks to maintain my hair color and cuts. I always had a good experience and even supported them during COVID shutdown by buying products and custom color to touch up on my own at home. My visit in January 2021 was my last because I had a 12:30 appt and called at 12:24 to check in. The receptionist said my stylist was finishing up another client and would call me shortly. By 12:45 I called back and the receptionist said “oh come on in”, after I told her no one called me after 20 minutes of waiting. She told me where to sit and about 10 minutes later, the stylist finished her other customer and was able To tend to me, but that also meant she didn’t start until 1:00 nor did she apologize for the wait. I really needed my hair done otherwise I would’ve left. I originally wanted a balayage retouch, cut and style, but at this point, i didn’t think it was worthwhile to spend that much and just asked her to touch up my roots, cut and style. The end result was ok, until I got in the car and drove down the street when I noticed in my mirror all the hair dye left on my hairline. When I brought this to the owner’s attention, she apologized but never responded to her request for me to tell her how to “make it right”. Needless to say I went somewhere else (Aveda salon) and had a great experience there!"

"After reading all the good reviews on here, I thought I would find a nice place to make my hair salon since moving to this lousy city. I was wrong. They are money-hungry and want to charge for every thing they possibly can. I am no stranger to nice salons, I lived in Phoenix for years, but they just took it too far. I asked for Natasha after reading the reviews on here. She was nice enough, but I felt as though I were just another head of hair to talk to. She didn't seem to really listen AND communicate well with me. She just didn't seem 'present.' This led to my great disappointment and loss of money that was a gift; as I am a broke grad school student at the moment. While the cut she gave me was great, the lightness of the highlights was not at all what I'd expected. I even commented to her that they usually leave them in longer and she replied it must be new products that work faster these days. I've been getting highlights for over 10 years and have never had a more disappointing result! As I've always understood, if the customer is not satisfied with the result, a fix can be made at no charge. They refused to do this unless I paid AGAIN, albeit half-price. I found this to be a complete rip-off. I do not wish to be unfair (unlike them) and will mention that they did discount me some on the service prior to the unexpected results, but I still feel very wronged and robbed. I was willing to go back and give them a second chance (as in--not write this negative review) and after speaking to some one there a week later who told me the owner, Liz, would be back the following week and would call me then. It's been 2 and a half weeks since she was supposed to return and never bothered to call back to rectify the situation. I am completely disappointed. It was supposed to be an end-of-the-semester/haven't-had-my-hair-done-since-my-baby-was-born treat for me and it was completely ruined by this greedy pretentious salon. They try to make themselves seem prestigious and classy, but in truth, they are plain and simple thieves. Stay away unless you are a millionaire and don't care."