Valvoline Instant Oil Change 3710 Gattis School Road, Round Rock, TX 78664

"Avoid this place if you value your driveway. After getting an oil change here, I noticed oil puddles in my driveway a couple of hours later. I checked the underside of my vehicle and saw a lot of oil underneath, still dripping. I returned to the location to determine what was wrong. The manager advised me that the oil filter had been installed incorrectly. He had a team member re-seat the filter and wipe down the underside of the vehicle (which was not done very well). He then gave me some powder to put on the driveway to help remove the oil stains and a "coupon" for $30 dollars off my next oil change. I advised him that I wouldn't be returning to this location and asked for a discount on the oil change I just got. He declined. The stains are still on the driveway; looks like it's permanent. Hopefully this review helps you to avoid a similar experience. Edit: I replied to the message that Valvoline left below via email with the information requested, and never received a response."

"Always, quick, professional, recommend what's due for service but never over pushy with excessive upselling."

"Great service! I was pressed for time but needed an oil change so I stopped in here. As a first time customer, I was impressed! It not only was fast service, but the crew was cordial and professional. I also didn’t feel the typical haggling that happens at places like this, so that was refreshing. Five stars earned here!"

"Plus another 29 stars cuz fellas are amazing wow I am only going to this place from now on. Great job Moses ! Great team !!"

"I'm not one to write reviews often, but my recent experience at Valvoline was so exceptional that I felt compelled to share. From the moment I pulled into the bay, I was greeted by Ryan, a technician with infectious energy and a mane of curly hair that matched his personality. Ryan's professionalism was evident from the start. He walked me through the entire oil change process, explaining each step in detail and answering any questions I had. His expertise was clear, but he never made me feel like I was being talked down to. What really set Ryan apart, though, was his sense of humor. He had me laughing throughout the entire service, making the typically mundane task of getting an oil change an enjoyable experience. His lighthearted demeanor and ability to connect with customers are a testament to his genuine care for people. Ryan's ability to balance professionalism with humor is a rare find, and it's what makes him an exceptional technician. He's not just someone who can change your oil; he's someone who can make your day a little brighter. If you're looking for a top-notch oil change experience with a side of wit, I highly recommend Valvoline and asking for Ryan by name. His expertise, professionalism, and ability to connect with customers make him an invaluable asset to the Valvoline team."