A C Authority Round Rock, TX 78681

"My wife had a job interview at Ac Authority and was treated ugly by Sandy. Not sure what her position is but she says she tries to respectfully run the business. My wife decided not to stay for the interview and left bcuz of Sandys behavior. I was annoyed and decided to call Sandy and ask why she treated my wife that way. She then says she talked to no woman this morning and then starts raising her voice and I do the same then she hangs up. I call back and she then tells me she talked to my wife and says she left. So she lied about it! Why? I asked why lie about it and then hangs up! Really annoyed about being lied to and then hanging up twice on me I decided to call back and a guy answers and he tells me I need to go talk to him and I can tell in his voice he didnt mean talk. I asked him if he was the one being rude to my wife and says no. So I tell him you have nothing to say to me. We're back and forth he then tells me again to go talk to him and calls me a M****R F****R and that this was my last chance! He said it was my last chance and will call the cops on me for threatening him then hung up. He didnt know I have a recording conversation app on my phone but before he hung up I told him he was being recorded. So minutes later I get a call from an officer asking what happened so I tell him. He then tells me he just wanted to hear my side, it probably wont be anything but to hang on to the recorded conversation. So I was lied to a few times and they lied to an officer that I threatened him. Sandy talked to my wife last night and then was rude to her this morning! Dont understand that! My wife got to the interview 10mins early. Was that why she was rude to her? The whole time she was rude to my wife she thought my wife was a customer! Disgusting!!!"

"Robert is awesome. Super informative every step of the way, helped me source parts to find the best deal. Did a great job building a custom hose system and made it look amazing! Also humble enough to refer me to another shop for a compressor rebuild that was out of his wheelhouse. Call ahead and he's super flexible on scheduling too."

"I cannot say enough great things about the guys at AC Authority. From the very beginning they worked hard to get our broken AC fixed in record time. They worked around our busy schedule and even offered to pick up the car. They were faster with repairs than we could have ever expected. Thanks to them we have AC for the hot Texas summer. So thankful for AC authority!!!!"

"Local team of custom A/C professionals. Small shop with big service. If you have a custom job, A/C authority is the place to be.."

"I'm only giving one star because the staff was nice. I took my car to A C Authority to have my A/C checked. I was told I needed to replace the compressor and the A/C condenser ,which in total would cost me $1554. Because of the outrageous amount, I took my car to another shop for a diagnostic. The shop informed me the compressor did not need to be replaced, just the relay part. In total, $169. A big difference from $1554. As a reviewer said, they seem honest ,but will try to bait you. I do not recommend this place."