Garmon Auto Transmissions, Inc.

"The transmission on my vehicle went out and I got a rebuilt one put in. The rebuilt one kept messing up, and I kept having some sort of malfunction. I kept having to take it in and get it fixed a and looked at. Many times it would stop acting up after I took it home for a about a month it would start driving funky again. Now I'm left disappointed with a broken down vehicle. I spent two months trying to get my vehicle brought in and I just got the runaround. I would just not recommend throwing a bunch of money for rebuilt transmissions, because the quality of rebuilt parts is just not there since the pandemic."

"My transmission went out on the road over the weekend, I called every place in town and they either wouldn't get back to me or quoted me double what I ended up paying here. They got the transmission replaced in one day and got me back on the road. Fantastic honest people who explain the job very well and stuck to their original quote and are always trying to do their best for the customer. Their workers offered me lunch and water while I waited, can't recommend them enough."

"My family and myself have been using this shop for all my car needs. Humberto is a very honest and knowledgeable mechanic, rare these days. He was on time and very thorough. He educated me on what my old brakes looked like and what they’re supposed to look like. I highly recommend this shop if you’re in need of an honest and fair price."

"My name is Aaron Peterson. I took my 2012 Toyota Camry to Garmon Auto a few months ago and I am finally getting around to leaving this review. After taking my car in and speaking with Mr. Humberto Garcia the owner, I felt comfortable having Garmon perform the necessary repairs on my car. Mr. Garcia seemed very knowledgeable about transmissions and cars in general. The reviews looked good. I do not dispute his expertise in automotive knowledge, however the customer service experience I received here was horrendous to say the least. I called after a few days of my car being here and not hearing anything back. Mr. Garcia told me they are still "diagnosing" the problem and it may possibly be this and that, but wasn't certain and stated he would give me a call the next day. I waited a few business days, in consideration that I did not want to be a bother or annoyance, and called again. Mr. Garcia informed me again of the "possibility" of what "could be wrong" with the car but they are still looking into it. At this point I became suspicious that my car hadn't even been looked at but gave Mr. Garcia the benefit of the doubt in that he was busy and my car had some more in depth issues that needed to be looked into further. At this point I should have personally went to get my car which is my mistake. I again waited all week, from Mon. until the end of business day on Friday but no contact. I called that Friday and Mr. Garcia proceeded to tell me that I will need a rebuilt transmission. He went over the process this entails and what exactly would be done. I was given a price range which again was a red flag but thought there may be other issues they'll encounter. **Get an out the door price from your mechanic to which you agree to and ask for it in writing or email**. This time I waited a week since this was considered an extensive repair. Again no contact. I called and Mr. Garcia informed me that they were waiting on a part to come in that needed to be ordered. I foolishly took his word for it and again waited a few days with no contact. I called and was told the part still had not come in and he told me he'd check on it and get back to me. No call of course. After about a month of calls, I personally went to the shop and noticed my car was STILL parked in the exact same spot it was when I left it there. Also my car had no additional miles or fraction of miles on it which clearly indicates it was never taken for a test drive to diagnose the problem. HE NEVER LOOKED AT MY CAR! Everything I was told were lies and stall tactics. At this time I took my car to another shop. It's evident Mr. Garcia is busy and overloaded with work. But if he couldn't or didn't want to take the job, he should have been up front and honest with me. He lost my business either way but now it was in a bad situation. I would have respected him telling me that he was backed up and wasn't going to be able to look at my car anytime soon. I recommend that you DO NOT, I repeat DO NOT, take your car to this shop. There is continuous dishonesty and lack of communication. You have been warned."