BOSS Automotive

"No communication on the shops end throughout the entire process even down to when my vehicle was ready still nobody picks up the phone to notify but as soon as we called to inquire they sure did mention the balance owed. Like they weren't aware the only way to get the rest of their money would be TO CALL THE CUSTOMER AND TELL THEM THEIR CAR IS READY. Had they been paid in full my car would just sit there. Just a shame. They got the very last of my money this time and I've brought several cars to them but this will be the last."

"Mr. Ramsey is by far the best. He has a personable warm smile and knows what he is doing!!! This is a clean nice shop they get your car in and out and get things done the right way! keep up the great work guys!!!"

"Was looking for a mechanic last minute to help me with my loose skid plate. Stopped here on a whim and was so glad that I did. Kevin had my car in and out in about 5 minutes! The guys here were super friendly and professional. Even refused to charge me since they weren’t able to reinstall it so they removed it."

"I am only putting one star in because there is no way to put zero. I don’t know where to begin but I can tell you this is by far the worst experience I’ve had with a mechanic shop. I take my car and drop it off around 9 AM because I had gotten it diagnose and was told the O2 sensors were bad and needed them replaced. When getting there I asked him if he would be able to get the car done today and he said yes, no problem. He told me he was going to scan it and he would give me a call in a couple of hours. By 3 PM when I did not receive a call I reached out to Vic, he told me oh I will give you a call right back. I assume he then went out to scan the vehicle and he called me back and told me that I needed spark plugs and to replace two coil packs. That there was nothing wrong with the O2 sensors. He then told me it would be $675 for the repairs. After speaking to my wife and desperately needing transportation to pick up our five children from school, we agreed to the repairs. I drove 45 minutes from my house to the shop to take care of the bills so that my wife can pick the vehicle up on her way home from work. When I arrived around 415 to pay the bill, the car has not been moved from where I parked it. Vic then tells me he may not be able to get the car done by six and after a lot of back-and-forth, they finally said they would get it taken care of And they did get it taken care of that day. The next day when we were driving the vehicle the check engine light came back on so we took it back only to be told now that the O2 sensors are bad. This is clearly a scam or a beaten switch. There are far better ways to throw your money away then doing business with these people. Horrible way to run a business and treat people who work hard for their money."