Classic Collison

"I would like to express my sincere appreciation to the entire team at Classic Collision, with a special mention of Sam for his exceptional service. This is the second occasion on which I have entrusted my Jeep for repair at your facility, and my decision to return was primarily influenced by the outstanding work Sam had previously delivered. From the seamless rental pick-up process to the overall smooth handling of the repair, the level of service was truly remarkable. A key highlight for me was the effective communication maintained between Sam and myself throughout the entire process. I am thoroughly satisfied as a customer, which is evidenced by my return visit for this subsequent repair. Despite having other options available to me, I was compelled to return due to the exceptional customer service provided. I would also like to extend my gratitude to Adrian, the painter, and Pablo for their contributions to the successful completion of the job. Thank you all for your dedication and professionalism."

"I recently had my wrecked Mercedes repaired at Classic Collision, and I couldn't be more impressed with the outstanding service I received. From start to finish, the team at Classic Collision demonstrated professionalism, expertise, and excellent communication. Drew, in particular, went above and beyond in keeping me informed at every stage of the repair process. His attention to detail and commitment to ensuring I was well-informed made the entire experience seamless. I felt reassured and confident in the progress being made on my vehicle. I also want to express my gratitude to Victoria, who provided exceptional customer service and took great care of me throughout the entire process. Her dedication to customer satisfaction did not go unnoticed, and it truly added to the overall positive experience. Classic Collision has proven to be a reliable and top-notch auto repair facility. I highly recommend them for their exceptional work, transparent communication, and a team that genuinely cares about their customers. Thank you, Classic Collision, for a job well done!"

"Hands down would not recommend. Work isn't great some times parts don't get put back in. They say they'll fix it and they don't . I had my car there for 3 months . For it to not get fixed correctly. I had to get progressive involved because of the workmanship. Eventually they couldn't fix the car correctly and I ended up having to take it to caliber collision. Where it was repaired correctly. Caliber collision took the time to correct all issues with the car ended up replacing the quarter panel since it looked like the previous shop botched it . 10/10 DO NOT RECOMMEND"

"Got into a hit and run, and my insurance made me bring my car here. After 3 weeks of repairs i finally get my car. While driving a day or so later, a large piece of trim flys off my car on 1604. I told my rep about it and it took them 3 weeks to order a $60 part I could have picked up at a local dealership that day. My passenger door now whistles when driving over 40mph. I'd like to have them fix it but I know it'll take forever and/or not be fixed properly. Poor quality work."

"They gave me a date of Sept 18th. Throughout the process, they would text me and let me know phases my vehicle is at. Once the date they gave me was getting closer, the updates were not as often. Started informing me that the vehicle still needed more time, and that would be 4 more days til completion. To be off by a whole week from the completion date given is terrible customer service. I will not go back to them and will not recommend them to anyone"