IPAC Body Shop 8019 Alamo Downs Parkway, San Antonio, TX 78238

"Aaron Alejandro and his team at the body shop efficiently handled my 2021 Silverado after it was involved in a wreck. He navigated the insurance process, ensuring a swift turnaround, and got me back on the road promptly. I highly recommend this shop to family and friends!"

"Great service, repairs came out on time and look original if not better. My service representative Martin was super nice and made everything seamless. The ladies at the front counter also super friendly and helpful."

"Car taken here for insurance claim. Took over a month to repair minor damage. No updates at all. Was told a few times it was ready but was then called back to say, “something came up. It’s not ready afterall.” Weeks at a time this happened. After we finally got into the car a worker told us, “something’s wrong with your car.” We asked questions and was told it was insurance’s fault. We brought the car in drivable. After their work, it’s shaking and making weird noises in the transmission. Everyone is acting real nervous. It is so bad, we didn’t feel safe driving it home. So, we are still out of a car until this gets sorted out. The repairs to the body look great but someone has done damage to our transmission. We have contacted insurance to sort it out. Will update. Such a HUGE headache. This body shop wants to place blame on the insurance company. Currently 2/20/2024 and still without a car."

"I was involved in a car accident in May, got my car back July 17, 2023. They were always courteous and professional and did a great job on making it look like it had never been in an accident. However, there was a few minor things that weren't fixed or put back and I had to go back so they cpuld "try" to fix it. Wasn't properly fixed. Not too long after I left I went to the store and couldn't shut my trunk and my back wipers are making a loud sound that didn't do that before the accident. Dec 5th, still have trouble shutting my trunk and I had to go back because my struts that they replaced had come loose. Scary. I have had my car back for less than 24 hrs. Let's see how it goes. Though I will not be coming here for non accident related things, I still they are still better than Caliber collision."

"Took my TRX to get repaired from hitting a deer. Happy to say that Aaron Alejandro took care of everything top notch. Handled all interactions with my insurance and got my truck looking good as new if not better. Huge thanks again to Aaron for helping out and making things happen! Will be going to him from here on out!"