Joel's Collision Repair 2424 Southwest Loop 410, San Antonio, TX 78227

"A Very Satisfied Customer! Great Staff that's very focused on customer satisfaction. This was my second experience with Joel's Collision unfortunately. Unfortunately because my vehicle needed significant repair after a major collision ($15K+ work). I didn't hesitate in selecting Joel's Collision to repair my vehicle due to a previous repair job. The Staff at Joel's exceeded my expectations as they did a super job of keeping me informed of the work progress throughout the repair process and are true professionals. My primary contact (Alex) was great to work with and did a great job of ensuring every detail of the repair work on my vehicle was covered. The repair team in the back performed 'high quality' body and paint work. When I got my vehicle back, it actually looked better than the day I bought it!!! If you're looking for great customer service, high quality workmanship, and want to be kept informed throughout the repair process, then Joel's Collision is the place where you want to take your vehicle. ~jrp"

"Highly recommended! Works hand in hand with the insurance company and you don’t need to be the middle man. Alex had great updates and always available when needed, allowed me to ask questions and explained the process. Will definitely take my vehicle back if it’s ever needed in the future."

"I have nothing but praise for this place. Simple, quick, painless, & effortless. I have had to require their services unfortunately twice, and both times have been very pleasant. Ask them questions and clarify, they’ll happily explain which makes the process even easier and faster. When you call, they already know who’s calling and regarding what ready to answer (if you are a client). They are military friendly and very kind. The lobby is comfortable and their prices are very reasonable. Coming from a skeptic, raised in Miami who’s been ripped off a couple of times by mechanics and bodyshops. This place definitely earned my trust, respect, and gratitude. I tell everyone about them! They even cleaned my car. The basic wipe down but STILL! That’s awesome and they did not have to do that. Ask for Alex, my text msg says that’s my estimator’s name - but I can’t remember. The guy is straight to the point and seems to know what he’s doing based on how easy he can give estimates as well as explain the work to you. Little tip: If you have work being done through an insurance claim, it’s easier to hold onto the check they send you and just give it to the shop - don’t cash it. I had to learn my first time around."

"Great shop to work with. Glad USAA sent me here. My car is my baby, and I really worry when it is sent for repairs. I had a small collision with a curb and my right rear wheel had some mechanical issues. Bent links, broken wheel.. It was bad. Communication was excellent through the whole repair process. Aubrey updated me many times through the time my car was there. They used all the right parts and got everything re-aligned and the time frame was better than I expected. Even detailed at the end. Looks and feels great. Big thanks to the whole team at Joel's."

"My experience with Joel’s Collision was ok. Was the car ready on time: no. Did they make up for it : yes. I had to keep calling to get updates and return phone calls are not as good as they should be. The work done on the vehicle was impeccable! It looks better than it did before the accident. Because the work done was this good I would recommend them to others."