HOOK'D TOWING AND AUTOCARE, LLC

"Have taken our truck here several times and they are top notch. Customer service is great and they know what they are doing. Very reasonable and honest. My go to mechanic shop!"

"My husbands car wouldnt start yesterday morning, tried jumping it - wouldnt start. We got it towed to this company, surprised us to hear that the Timing Belt was Broken - quoted $4000. Half payment they wanted up front for parts. We took it to Kwik Kar down the road, turns out we have a Timing Chain - and theres nothing wrong with it. The problem was the spark plugs, it starts perfectly now and *Should* have nothing else wrong with it. Except, there is. Our Tie Rod is completely bent, alignment shot. We have to completely replace one side now and the damage definitely appears to be from a tow truck. Also, though we have no before or after photos, our upper Motor mount is missing. The side where the Timing Chain is on. In total, with everything, it will be 1000 to fix. Instead of the car being in the shop for a week and being out 4000. Thank god we're driving home tonight without taking out a loan."

"I called around midnight because my car broke down on the side of the highway and the truck arrived pretty quick. The driver was very chill and insightful. This was my first experience with towing and it was great. Would recommend to anyone looking for 24/hr towing."

"I broke down over the weekend and needed my car towed home, so I called Hook'd Towing. Chris the owner called me and said they can tow my car and could possibly fix the issue. I explained what my car was doing and he stated he would like to tow it to his shop and diagnose it to see if they can fix it. Jeremy took excellent care of my vehicle while towing. Not even a few hours after they had my car they diagnosed the problem and said they can get it fixed by 4pm that day. Before the end of the day I was able to drive my car back home with warranty and free adjustments. Chris is very knowledgeable and was transparent with me every step of the way. The price for my fix was fair and nicely priced definitely no where near where what i had in mind. If you need a tow or your car fixed Hook'd Autocare is your place!"

"Went outside to them trying to “repo” my car mind you I’m up to date on payments for my vehicle. I went out there to stop them and they did in fact verify that my license plate and vin number does not match the vehicle they are looking for. What were they trying to do steal my car? It was already in the process of being hooked up. They should have never been touching my vehicle, let alone hooking it up prior to verifying the information in the so called claim. Picture for proof. Edit to the owner: Sir you had the wrong vehicle. I understand that there can be errors within technology. When your guys were hooking up the car we requested they do a vin check and that’s when they realized the numbers did not match and he called you. I can assure you I have never missed a payment. He even asked for my name and it does not match the name displayed in the claim. If you are willing to accept accountability that mistakes happen instead of responding in a neglectful way I will gladly delete my negative review of your business."