JR Complete Auto Service

"This car shop does not communicate well and is capable of misleading you. I got car service here a while back ago. I called to to see if they could install a new A/C compressor kit and they said they could. I got quoted a price. Later, when I had to replace my spark plugs, I noticed that there were still some items in the box. It turned to be an expansion valve, which needed to be installed to keep the AC compression warranty. I called the shop and asked what happened. I was told they would check on it. I had to call again to find out what happened. Instead of being told, I was asked to drive back to the shop and that I would be taken care of. This was an hour away on a day that I needed to go out of town. I drove out there early in the morning only to be told that they had not installed the valve because the current one was good and that it would have been too much trouble to install the new one. If I wanted them to install it, they would charge me 8 or 9 hundred dollars. I asked why didn't you just tell me over the phone? The mechanic said they liked to deal with things like this in person. That may be good for them, but I felt twice deceived. First nobody called me to say, look, installing this part will change the rate of what I quoted you. Second, I was led to believe that they might actually do something for me if I drove back the following morning. Instead, they just had me drive back to tell me in person that they wouldn't help me unless I paid a huge amount of money. I should have been offered a free tune up, oil change, or something. It has been several months, and I still get irked about the experience. The whole thing felt designed not to "take care of me" but to get me out of their hair after they knew they had messed up. Beware of the nearby Auto-zone's recommendation of this auto shop."

"Juan always makes it work. Give him a call cause there’s practically nothing they can’t do, they’ll figure it out if they haven’t done it before. They make quick work of big jobs."

"IT’S THE LITTLE THINGS THAT MATTER!! I have a 5.4 3v F-150 took it in for timing set swap, and when I called JR he took his time talking to me and making me feel confident he’s is the right mechanic for the job! (~ $1,100 in parts alone I better trust the mechanic before I take it in!) So I said let’s do it! He told me to bring it in next week because he was packed with other cars and let me tell you he was worth the WAIT!! I told him to send me pictures of the inside of the engine to see wear and tear and he did! I told him to keep the box’s of the used parts ..he did! I told him to keep me updated with more pics after..he did! The guy even went above and beyond by cleaning and painting my valve covers and engine front face!?!?? Who the hell ever did that for a customer?? I didn’t even ask for that but he did it! 5 stars brotha hands down!! He has all the experience and tools don’t question it and go with your friends cousin that charges less, get it done right the first time!"

"I bought my C5 a few months ago to ad to my collection & be my daily driver. After a few days having it the battery kept dying & I was wondering why. So I took it to 3 shops to find out why my battery was dying all of them said it was my alternator & starter or battery. Well… I bought all of new, but still after all that money spent still my battery was dead. So in comes Juan tells me don’t worry leave it here with me I’ll fix & I won’t charge you what all the others did. Sure enough he found out it was my driver seat power switch that was staying stuck & was causing my battery to dye. So I decided to get other things done to my C5. A push start to modernize my car, painted my calipers, A/C compressor, transmission flush, transmission gasket & rear view camera. So if you need a great mechanic look up Juan & his team I highly recommend"

"Very nice and professional. They tried there best on diagnose my car even though it's 25 years old. They told me to bring my car back If it had the same issue if it was not fixed. I highly recommend on coming back."