H-E-B 1301 Guadalupe Street, Laredo, TX 78040

"I sent a email to your store manager when I was at your store unfortunately it has been deleted from my phone about some metal in your flying Dutch oatmeal cookies. The email was something 2016 get in touch he has my email address."

"The pharmacy is nothing but incompatent bafoons dont know how they get thair license"

"HEB is my favorite place to shop for my groceries. As a true Texan this is the only place for your everyday shopping."

"I usually do not write reviews but I've been having many negative experiences at HEB Guadalupe. This is by far the WORST HEB in Laredo. I've always felt that customer service has declined in many areas post COVID, but this HEB consistently gets it wrong. I have been an HEB partner for 5 years, and most of the employees at this location are the complete opposite of what I was taught to be as Partner. They are rude, never greet, or offer help. Most avoid you and the store is never fully stocked too, which is highly inconvenient. I would visit this store almost every morning and I note these flaws consistently. I have mostly interacted with a manager there named Lety and that lady always has a nasty attitude. I kindly asked today if a CNA could help me outside with my groceries, since I had a recent surgery and could not carry heavy things, and I was also accompanied by my grandma who also cannot carry heavy things. I was denied help in a cold manner. Where else could I go to express a complaint if the managers are cold themselves? When I worked for HEB Laredo 06, I made sure I went above and beyond for my customers and it's sad that this is not reciprocated by fellow HEB employees. I despise coming here so much but this is the closest store to my home, I will now make accomodations to go to a different store. May I note as alternative stores that HEB Saunders, HEB Zapata Hwy, and HEB NorthCreek always offer stellar service, for those who may want to also avoid this store."

"I have not come to this HEB at Guadalupe until today. The low prices of the goods are a welcome surprise. No wonder a lot of people are shopping at this time. The flower/plant section was a beautiful sight to see and the fruit/vegetable area made me hungry. Julian at the Self-Check counter happily assisted us when we asked about the coupons. He was busy on his feet helping everyone. Thanks, Julian, for a great service."