Kohl's

"I found what I was looking for. But when I got home and I was wrapping it for a gift on the warmup pant the gray metal think was left on the pant now I have to make a special trip to Laredo and take it back to the store to have it removed.. Laredo is 50 miles from where I leave. Now you tell me how I feel."

"Employees are just standing around and I needed help, I asked a lady with a radio for help and she said she will send someone. No one came and she came to “help” and was upset that I asked for help, she even talked over me when I was explaining my situation, I just decided to leave it and went back to the customer service to return the pants that didn’t fit and I was trying to explain the situation to the lady there and also she just cut me off and talk over me I was like these ladies are RUDE! I just stayed quiet and asked for the managers name “Johnny” and when I called and asked for him to let him know… he had just stepped out that same moment hahaha. Talking about no leadership and lack of CUSTOMER SERVICE from “CUSTOMER SERVICE PEOPLE” hahaha and for a Monday afternoon with very few people at the store shopping, they were all rude. Nasty place."

"Maria,customer service,tech,is a valuable asset to Kohls. She went out of her way to assist a senior customer by helping her through the process of getting proper credit on some returned online items. Keep up the great work, Mary!"

"I love khols, great prices,friendly staff and clean store. I spent so much money there. My family tells me I'm addicted to khols . They just have very good deals on everything. When I go they already know I'm coming home in 3 hours and with a load of bags."

"I find Kohl’s great mainly for its clothings. It’s my shopping destination. Sales are usually on. On top of the discounts, I can earn Kohl’s cash which I can use next time I shop. It is clean and organized; staff are helpful and amiable. It is also an Amazon return center. And its newest and most welcome addition is Sephora."