Costco Tire Service Center

"These guys are slow AF. Had an appt and still took 2+ hours to install brand new tires. I love me some Costco but definitely wishing I went with discount tires. What makes it worse is that they don’t have a waiting room for you to sit and wait. Instead, you are forced to sit inside Costco food area. After 2 hours, I’m literally waiting outside the parking lot anxiously waiting for my vehicle with groceries. Costco wake up and do better."

"Took a little long but very quick tire change and great service"

"Please learn from my mistake. Do not purchase tires from Costco. They do not honor even the manufacturer warranty. I got a nail in my sidewall. They wouldn’t warranty it. Although Will failed to explain to me how a road hazard is not covered under their road hazard warranty. At one point Will was talking about tread life. How does that relate to the sidewall? My question was avoided rather than answered. Then Will had to “show me” and hold my car while he went to the concessions stand to get the $1.50 hot dog. Thanks for wasting my time Will. You illustrated how mature you are and how this Costco location regards its customers. I feel Costco used to be the good guys of large warehouse stores. It seems more and more like they are just turning corporate. While Sam’s club is offering more customer service and convenience, like scan and go. Sam’s Club also answers their phones. I spent 20 minutes yesterday trying to get the tire center to actually get on the phone. When they did I told them I would have to drive over three hours on a donut, they assured me my tire was in stock and a nail in the side wall was covered. They also said if I didn’t come it would be a week to week and a half ‘til I could get in again. Needless to say I’m having the worst buyers remorse, perhaps I should have gone to Sam’s Club or Discount Tire for my very expensive brand new set of 4 tires. Lesson learned."

"Replaced two back tires on my Lexus and I have locking lug nuts and hard to find tires. Although the tire center was very busy, they were great communicators, quick to bring my car in and even called me mid tire change to make sure I didn’t want another option they just had shipped in. Very good service and good prices! I waited about 2 hours for the tire change but I came in without an appointment and 5-6 cars in front of me so that was to be expected."

"Absolutely stellar experience, was nervous taking my Gt500 well….anywhere but everyone was professional, did everything to spec and handled my vehicle accordingly. The tire shop guys rock. Listening to all the Karen’s that come in, I couldn’t stand that."