Lowe's Home Improvement 7355 Farm to Market 1960 Road East, Humble, TX 77346

"Lowe’s is a mile away and only use it for small inexpressive and quick fix items. Suggesting not to buy any large appliances from this store."

"These people have no sense of customer service! at about 3:30 today there were Three guys, at the pro desk standing around talking, and refused to make a phone sale for me! After I asked them, do you know how much money I have spent in the last week the guy looked at me and said he didn’t care, not sure his name but he had shoulder length brown curly hair with a beard, was very cocky and rude. Nobody there cares about the customer. I’m going to Home Depot."

"I was really excited to place my order for a new riding mower and schedule the mower to be delivered on the following Tuesday from 8am to 8pm. The mower was never delivered and I wasn't contacted until later that evening from someone who told my item would be delivered the next day instead. The Wednesday rolls around d and the online system changed the delivery to Thursday. So I contacted customer services and was shuffled around to warehouse and delivery until I was told to contact the store. I contacted the store and placed on hold for the delivery manager and was kept on hold until I was hung up on. Then I call back and it said my order had been canceled. I was no explanation and no one will answer the phone. I would recommend buying ANYTHING from this place that needs to be delivered."

"The store is very close to my home and I’ve gone there literally hundreds of times. Lately though, I’ve had pretty bad experiences checking out there. First of all, there’s almost never a lane open with an actual person. And the two times I’ve gone lately to the self check out there is a incredibly disagreeable older woman that sits on a scooter and is awful to the guests. I’ve had bad experiences and I’ve watched her be pretty terrible to other people as well. Today, I was checking out with some clearance patio furniture. She was extremely upset to have to deal with it because she had to manually do a price adjustment. Loudly, breathing, rolling her eyes and loudly saying how happy she will be when all this clearance merchandise is gone. Other people that need her help have to ask her two or three times to get up from her scooter and off of her phone in order to help them and then she is rude about it. I have no idea why this person is employed. Unfortunately, I will probably not be going back here because I will not be checked out by this person anymore."

"Overall a good store with friendly and helpful staff members. The store is the reverse layout from a store closer to me so it took me awhile to find what I needed but in the end I did. What's also good is that they are dog friendly for well behaved dogs on a leash so I took my dog along as she is still working on socialization"