Pick Your Part - Houston Wallisville

"The manager (Vivian) crazy overcharged me for a part after I spent hours removing it. She made me pay the price of the individual components instead of the assembly price listed on the website. It cost me about triple what the site listed and my only option was to leave it there after spending my whole day pulling it myself. Total scam. Everyone else there is great and I used to go all the time, but this experience with Vivian was terrible. I'll go to other yards that stand by their posted pricing."

"Drove all the way to Houston just for them to tell me look at there sign. Said closes at 3. When they SO CLEARLY stated on there website 3:30. All I needed was 2 bolts would have took me less then 15 minutes tops. Lady was not understanding in the distance I drove let alone how quick I could have been because they messed up there times."

"Entrance fee is now $5.00. Import and domestic vehicles are mixed all together so you have to walk around looking for a vehicle which they may or may not, have even using there website. Pricing also going up, will now shop Amazon and pay a little more for NEW parts and not having to remove part myself and put up with poor customer service. Will ONLY use lqk as a last resort."

"I really wish I could not give any stars, they do not honor returns even if you pay for the extra 90 day return, they will say it is not there's when you can clearly see that it is marked, I paid 342.15 for a transmission that I can't use on my vehicle because mine needs the second sensor so I tried to return theirs so I could go pick mine up at another lkq location. They lied and said they only use one paint color which you can clearly see from the pictures that they use multiple colors. The guy who was there over the weekend when we tried to return it the first time tried to say he didn't remember us even being there 2 days before. But then lied again saying we were there over the weekend to get the core charge. I have been on the phone with the Manager multiple times today before driving 2 and a half hours for no reason. But like he said he "does this everyday to people" so other than the price of transmission, core, and warranty was not enough I am now out the four trips to Houston while my vehicle is still without the correct transmission."