Walmart Auto Care Centers 2727 Dunvale Road, Houston, TX 77063

"the worst customer service ever seen. When I arrived I was waiting around 50 min because they was talking a lot and laughin together. The man never asked me about wich kind of oil I prefer and I suppused he chosen the 5k mile one as every time before but not. He didn't ask and selected the He wanted. When I picked up my car I saw the label with only 3k mile and when I asked he told me sorry it's not my bussines if you don't know nothing about oil change. The gus was a man from (latin america) as me but he don't how usa works."

"Bad attention and service. I waited two hours for my car's oil change. They didn't even move it from where I left it. Without explanations they returned the keys to me. They didn't even give me apologies"

"Unable to book a tire mounting online, I was instructed to come early in the morning, and I would be fit in as soon as possible. I arrived at 7am and was told I would need to wait in line until 9. After doing so I waited another 2 hours before my car was even moved into the garage. They also upsold me, offering only a package double the price of what was listed. The staff were either curt or didn't know what they were talking about. A 5 hour wait, poor customer service and a price much higher than l was told means that I will not be coming back."

"These guys were amazing! They were so patient and helpful, especially Josh. The whole team took care of me in a timely manner. I have no complaints, from the customer service down to the quality of care. If I could give more than 5 stars I would!"

"I’ve been customer to this location for many years till this happened. I came a few days ago to do oil change to my car at this location and I requested from the tech mobile-one oil , at first the tech said yes we have it I told him ok gave him the key and walked inside the store.., with in five minutes later the tech came to me and said they didn’t have mobile one , but have another type of oil less quality, I said no, got the key and went to different place to do it. I drove about 5 minutes from this location to another oil shop…..once the second tech opened the hood he immediately called me and asked me to see something I was shocked, the first technician guy at Walmart forgot to put the oil cap back when he was about to do the oil change and the oil was almost everywhere, after I finishing the oil change at second shop I returned to the Walmart auto care center to make complain to the manager who was rude and said give me sometime to check the cameras and then came back said the technician guy did not open the oil cap, I told him who did it then ? I called Walmart customer service complaining about the tech and the manager who did not do anything about it even he did not apologize to me… I’m really upset that Walmart did not take responsibility for the damage to my property by its tech and not caring to its customers and not sure how bad damage to the engine with driving with oil cap open."