Advance Auto Parts

"Carlos and orlando were very helpful, helped me find my warranty and replaced my battery"

"I’m a auto shop trying to open a Commercial account and have not been answered for 10 mins now as we speak, so I’ll make sure to leave this review to let people know how yall handle commercial accounts wonder how yall manage regular clients"

"I called to see if they have something available to borrow for a quick parking lot installation. They assured me they have the parts and I can absolutely borrow them. (I’ve don’t this countless times at countless locations.) I made the drive all the way across town, and they tell me they don’t have the parts, and even if they did, they don’t lend them out at all. They were rude to me, and called me a liar. The manager said I “must’ve called somewhere else.” When I showed him the call history from my phone he dug in and said he would not be helping me. What terrible customer service."

"The customer service here is horrendous. I asked if they could do a check on my OBD 2 port and they made me wait for 30 minutes. They helped many more customers behind me. I know that I was not buying anything but I was still a customer. I would steer clear of this place. They are interested in profit margins and not customer retention and relations."

"I have visited this place only once and the kind of service they offered was phenomenal. It just so happened that my car battery was not functioning properly and I discussed the problem with the guy inside the store. He came outside and checked my battery. He suggested that I would get a new battery and get the existing one replaced as soon as possible otherwise it will stop working. Therefore, I went to Walmart and change my battery. He also suggested me the prices for where I can find the cheaper battery. The staff here is friendly and the place is clean. I would suggest if you want to purchase car accessories or anyting this place is good. It can be a little expensive though."