Walgreens

"Terrible. They don’t answer the phone, and when they do, they put you on hold, only to answer the phone, to put you on hold again, and then they answer again just to put you on hold yet again, then, they’ll call you to let you know that your prescription is ready, only to tell you to your face that it’s not ready yet when you arrive to pick it up, and that they’ll have it ready in an hour. The staff has absolutely no urgency at all and will sometimes take upwards of 5-7 minutes to look up your information, retrieve your one or two prescriptions, and ring you out. And that’s if you walk in, which will usually take no less than 20-25 minutes. If you use the drive through, they take even longer,. There have been a couple of times where the drive through was empty and I was picking up one prescription that was ready, and it took them 15 minutes or longer to complete the transaction. The service at that pharmacy is so slow that you seriously have to wonder if it’s being done on purpose. I have never seen a pharmacy that is run as poorly as this one. There is nothing convenient about using the pharmacy at this location."

"The pharmacy is terrible. I only used Walgreens before I moved to Texas so naturally I picked the closest Walgreens to my new location. It’s always busy, always an insurance mess, always something. My child is diabetic and needs his insulin to survive. For 2 weeks I got a status of delayed prescription out of stock. No phone call, no update, no trying to send me to another pharmacy. Radio silence on the medication my child needs to live. My other Walgreens would have called me the moment there was an issue. Transferred prescription to a neighboring Walgreens and it was ready immediately. I also broke a bone and was prescribed pain medication, still not ready and don’t plan on it ever being ready. I’ll probably have to switch that to another pharmacy as well. Just terrible."

"Would give them zero if I could. Made an appointment to get a shot for my daughter that is now required. Set the appointment read all the fine print and when I drove the 30 min to get there they say they can't do it.... why not post that info on the paperwork? Why not make it to when you enter dob it flags as can't do it? Unacceptable."

"How can any pharmacy be this bad so often?? Every time I try and get a refill it's a huge problem. Prescriptions are never ready when they say they are, it is always a long line, it's hard getting anybody to pick up the phone and when they do, it's always conflicting stories as to why they dropped the ball. Today I saw a man refuse to leave the drive thru in front of me because he was fed up with the same thing I go through every month with these guys. This level of incompetence is how they operate day to day, and it is ongoing. The convenience of being close is not enough, it is much more worth your time to drive all across town if you have to."

"Unbelievably busy in the pharmacy. There is never less than 6 cars in the pharmacy line and 10 people inside waiting in line. And outrageous wait times. Do better."