O'Reilly Auto Parts 1861 South WW White Road, San Antonio, TX 78220

"From being cursed at to being threatened to be removed by a female this store is by far the worst I've been to. I have customers that tell me they rather go to AutoZone than buy anything at this store. I could not believe this until I had faced this literally same reactions but all in one visit it was crazy ! These three ppl should be released of their duties there don't know them by name but the one that cursed me out he's the easiest to recognize he's always leaning on the counter never did he stand up straight heavy set and dark , the second one that refused to continue to help me out was a tall youngster that his words were "oh since you have issues with my partner I won't be able to help you" well I wouldn't have had issues if he wouldn't have come up and flat out cussed at me not cool at all, and third but not least the heavy set latina that thinks she's going to have a paying customer that did no wrong removed by her for no reason and saying it in Spanish as she walked by threatening to do so .someone better get in this store and fix it these ppl and this stores attitude is a liability to the corporation if it would have gone physical . Y'all need to do something about this I've read the reviews some actually sound very fishy to me at least the positive ones do just saying I hold a business account with this company I use them diligently but this experience has left me with doubts and angry"

"One of the workers there was very rude, he stopped another employee from helping me and didn’t assist me with my car at all. He ended up trying to argue with me, raising his voice. After, I asked for his supervisor he said no, and “ I don’t care if you talk to my supervisor or anyone else”."

"I tried to do a return and the cashier Joann made me feel like I stole the items or something explaining to me if I didn't provide a phone number when I purchased then I can't return it at this location but to return it to the location I purchased at."

"I thought my battery was dying so I went to this location to have my battery tested. I was told the battery was in good condition but that my alternator was bad. After two weeks and $950 I now know I had a bad battery. So simple."

"We were given the incorrect battery after bringing ours in to be charged. The assistant manager was very professional in handling our issue and was able to assist us with finding our battery. She was cheerful and really listened to us! Thanks for the great service, it made my day!"