Guinco Service Appliance Repair 7231 Baker Boulevard, Richland Hills, TX 76118

"I had a wonderful refrigerator repair done by Kyle. He was very very smart and so sweet and friendly! So many times this isn't the experience I've had with other companies. He was such a nice guy who knew what he was doing and seemed to enjoy his job. I was very pleased. I was completely satisfied with my service visit and more than satisfied with the job Kyle did. Wish I could use him for every repair around here. He went above and beyond. Will recommend this place to anyone who asks and will tell them why. So happy I found this company. Will use them again next time."

"Oh my goodness, I just had the best repairman experience with Scott from Guinco. He was so knowledgeable about my dishwasher repair job. He so patiently answered all of my questions!! Guinco also was so efficient in setting up appointments, sending reminders, and letting me know ahead when Scott would be here! Thank you Scott and Guinco for being such a trustworthy company to work with!!!!"

"Always a pleasant experience dealing with Guinco. Gerardo came out today to service my washing machine. He was prompt, polite and completed the service call in a reasonable amount of time. I have had this company out for both warranty and non-warranty work. They consistently do an outstanding job!"

"Wow such great service! We are new home owners and are learning as we go and we had a concern and Randall was sent out to check it out! He was such a great teacher and visual teacher to those like me who need to see it to understand. He had a great attitude and very helpful with all his tips for any appliances. Our concern ended up being something normal and we just weren’t use to it but our conversations with him made us feel much more comfortable moving forward!! We will be requesting him from now on as our tech!"

"On 9/19/2023 our 9 month old dishwasher had its motor replaced by Guinco through a warranty claim with whirlpool. On 9/23/2023 we used the dishwasher for the first time and noticed a strong chemical burning smell and smoke coming from the dishwasher. We opened it up to find the spray arm was laying on the drying coil and was melted in half while the drying coil itself was melting away. Guinco’s only response was that they are not responsible for any replacements. I’m left with a toxic smelling dishwasher and ruined pots and pans due to an error by Guinco’s serviceman. I expect Guinco and whirlpool to make this right and pay for the installation of the new dishwasher in which I am already paying the price difference from my current model and replace my ruined pots/pans and dishes that are sitting in the toxic fume filled dishwasher that is STILL in my house."