No Frills Grill & Sports Bar - Fort Worth

"I have been coming here since I moved here in 2017, the food is good and the service is always good…… until tonight. I made an order for pick up like I have many times before, I ordered the 10 piece buffalo wings as I always do whether I dine in or pick up. The wings are always good and even tho there is a Wing Stop across the street I usually opt to come here instead. I got home and opened my box and there were nothing but drums in the box. I am a flats person, but I never order just all flats because it’s not that big of a deal and I can deal with the mixture, but not to have one flat is just crazy. I called because I know I didn’t order only drums so I was confused on why that would be the only thing in the box. The guy that answered the phone totally understood and said he would talk to the manager to see if they could fix it, he came back to the phone to say the manager said no. I asked to speak to the manager (Drew) and explained to him my problem. He then said that they do not offer all flats or all drums, but whatever the cooks grab is what gets cooked. I understand they don’t put a certain number of each in the orders, but it contradicts not being able to place an order of all flats or all drums. I asked can they just fix the order and he said no because there is nothing wrong with it. If a customer is not happy with their order it is not your place to tell them what’s not wrong with it, especially when they are spending their money in your establishment and they are the one’s that have to eat it. He pretty much was saying you got what you got so that’s it. That is not good customer service and had I dined in and said I was not happy with my order they would have taken it back and offered something else. This is unacceptable. I will not be eating or drinking here ever again and I won’t be recommending it to anyone anymore either. I didn’t even want a refund, I just wanted it fixed."

"First time getting food from No Frills. I got a to go order with the chicken fried steak, mashed potatoes and their spicy pinto beans. I tried the spicy beans after reading a few of the reviews. The beans did not have the spicy taste I was anticipating and for my taste needed a bit more seasoning, but was ok. And the same for the chicken fried steak, I would have preferred a bit more season in the batter, however my steak was hot and fresh and the gravy helped on the season loss. My pick up for my order was easy with great sevice. She shared my order would be up in a moment and it was packed with care. The mashed potatoes were good."

"Great Food Great Service. Love the hand cut fries delicious. Most definitely coming back here .Lunch for 2 under $20 cant beat that."

"Excellent service, solid drinks, good prices and EXCELLENT food. Full bar, kitchen full menu until 11pm then late night menu (mostly fried) till 1am. AMI jukebox, clean restrooms, slots, golden tee and SO MANY TV'S. Definitely a good place for sports."

"Should have known by the name. But it was close to the theater. The nachos had taco meat and was soooo salty. They charged extra for each thing..tomatoes extra..sour cream extra...lettuce extra.. 75 cents for each item. Ordered Philly cheese steak and it was ok. Had chicken fried steak and it was very over cooked...almost burnt. First and last time visiting this restaurant. I didn't FEEL welcomed at all."