Whataburger 907 East US Highway 377, Granbury, TX 76048

"Ordered on ubereats and my order was postponed for hours then canceled. Still not refunded. Then ordered from door dash, they still took forever and my dasher has been waiting on the order forever. Dasher was nice tho."

"Edit: called the store and i am receiving a refund. Very nice customer service however the grill is an issue if it cannot keep temp long enough to cook a patty during the slow time. Third time we got a raw burger. First time they messed up and gave us the wrong order, went back to correct it and received raw burgers. This was during dinner time. Decided to give them a chance again while they were slow early in the morning, raw again. Seems their training is lacking."

"I'd probably avoid using the app to get takeout anytime past 10 from this location because the people who are working are incapable of handling the amount of orders that are coming in and you'll end up getting cold food a half hour after your order was supposed to be complete; this after rudely being told multiple times you didn't place an order even though it's been confirmed on the app. Oh and don't bother getting in touch with customer service about your bad experience because they'll just give you a long-winded excuse and promise you it will be a better experience next time (spoiler alert: there will not be a next time!)"

"OK. If I just want to grab breakfast really quick, it should not be this hard. Every step of the order process is like a life struggle, your "free" coupon *added* $2, and when I get home it's a mix between what I didn't order and the worst version of what I over-paid for."

"Came to visit family in Texas so it was my first Whataburger experience. Loved the fries! The burger was pretty standard I got the jalapeños and cheese burger. Decent. The store was VERY well kept and clean. The manager even came out and checked on us and other customers which I thought was very nice and doesn't happen often in fast food, so that made our experience better"