San Antonio Express-News

"Young lady at the cashier is rude and was sitting(!!!?) on the checkout counter, with her back turned towards customers, chatting with the security guy who was also just taking a paycheck at that point. Entirely unhelpful and it feels like you're bothering her when you're asking her to check out. She can't be bothered because there's self checkout (that doesn't work btw). Y'all should consider getting better employees or self checkout machines that actually work."

"I'm looking for an employee named emma does anyone know her? She worked there not too long ago"

"How many humans does it take to run a self checkout? Asked young lady to cashier me and she moved me over from traditional line to self checkout. Went to two self checkouts and neither could scan my 3 items. She had to come over to help?!?? Wish she had helped the 1st. I don’t need your overpriced airport junk food."

"The employee on duty at this store the morning of July 8 was incredibly rude to my 9 year old son, who was shopping right beside me. Instead of directing his comments to me as the adult, he chose to speak directly to my child, which was completely inappropriate."

"Stop over 2 get a quick drink and something 2 eat but all they had was a hotdog. They need 2 have more of a selection."