Domino's Pizza
About the Business
Domino's Pizza is a popular food institution located at 12837 Westheimer Road in Houston, Texas, United States. Known for its delicious pizzas and quick delivery service, Domino's offers a wide variety of toppings and crust options to satisfy every pizza lover's cravings. Whether you're looking for a convenient meal takeaway or a cozy restaurant dining experience, Domino's Pizza has you covered. Come in and enjoy a hot, fresh pizza today!
Photos
Location & Phone number
12837 Westheimer Rd, Houston, TX 77077, United States
Hours open
Monday:
10:00 AM - 0:00 AM
Tuesday:
10:00 AM - 0:00 AM
Wednesday:
10:00 AM - 0:00 AM
Thursday:
10:00 AM - 0:00 AM
Friday:
10:00 AM - 0:00 AM
Saturday:
10:00 AM - 1:00 AM
Sunday:
10:00 AM - 1:00 AM
Reviews
"Manager on duty (Robin) is an insensitive jerk with zero professionalism. He completely ignored me when I was forced to go inside after waiting over ten minutes past "Ready" for my carside order. When I went in I attempted to get his attention while he prepared another order. After 2-3 min wait he finally gets to the front desk but doesn't realize I was the person ringing the store phone; he picked it up and placed it on hold with no acknowledgment. During this time I hung up and proceeded to tell him what my issue was. I told him how I had sat outside over 30 minutes bc when I placed the order there was a lengthy wait and that it was by now almost 10 minutes past the carside guarantee time. I told him I didn't want the pizza that he purposely allowed to sit for that long and asked for him to make another one fresh. I told him how my order was ready before his driver (Akinola) left for delivery but still not brought outside but he could care less. He told me NO to the remake and in turn I requested he cancel the order and issue my points back to my account. He did cancel it, but didn't tell me until afterwards that it would take 3-5 days for them to reappear in my account. He did all of this after I made him aware that the pizza was for my kids. While at the counter with me another customer's pizza fell from the oven to the floor as well due to his negligence and lack of professionalism. I understand being overworked and under paid but as a business owner I also know to Never treat your customers this way. He and Akinola literally laughed at my misfortune as I left your store with 2 hungry kids (7yrs & 10yrs) and only $10 to my name until Friday. They didn't prioritize my order bc it was a free pizza (60 points); however, like I told him, it took several orders for me to get the reward which in all was over $60 spent. Therefore, my pizza should've been treated like it cost me over $60 and not technically free like they would love for us to believe. Thanks for Nothing Domino's! Great Job!"
"I recently ordered Domino's pizza, and I must say, it was a delightful experience. The crust had the perfect balance of crispiness and chewiness, while the toppings were fresh and flavorful. It took me about 20 mins to wait to pick it up. Overall, a satisfying choice for a quick and tasty meal."
"Waited over two hours for a delivery then the food arrived cold.delivery driver was named George left my food on the dirty floor and couldn’t knock or tell me it arrived. The people who work there don’t know what’s going on and has poor customer service. Th"
"Risk of orders getting switched to something else at this location. Summary: Recall this happening twice. First time was a little over a year and noticed after having gotten home. Second time found when checking order in car & walked back in. Online order was placed for a Pacific Veggie for pickup. No toppings excluded from the order; additional vegetables were added. The printed receipt read "New Veggie" instead of the "Pacific Veggie" in the email. Checked the pizza to find roughly only 1 to 2 vegetable toppings present; the specialty's are supposed to have more than that. Took the order back to the shop, showed Manager on Deck the receipt, order, and online receipt; they understood the discrepancy and had the order remade to the correct recipe. Had to wait a bit, however the final order and service provided at the location was excellent. The MOD offered additional items for the trouble; respectfully declined since correcting the order was all that's needed. Since this seemed like a surprise to the MOD, I'm guessing there's something wonky between their OLO and the store POS. Tip: Check your order & receipt while in the lot. Bring any issues up to the MOD."
"I didn't have a bad experience with this establishment even though they had a bad rap sheet for being late. I'm guessing a ton of people are all calling in around 11 to 12 a.m., hoping they can all pick up before it closes it and without any delays. I ordered mine at 7 pm and got it in 25 minutes FLAT. I normally don't fancy dominoes because it taste like cardboard sandpaper pizza to me. Their hand tossed is definitely in the right direction, but their toppings are just cheap tasting. In general, there are just better pizza chains nowadays."
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