Pizza Hut

"I placed a delivery order at 6:55pm. It went out for delivery at 7:25 pm. I live 3 minutes away. I called at 8:20 to figure out where my order was. The man was rude and said “it’s on its way” without asking my name or order number. I then called again af the 2 hour mark 8:55 and he answered said hold on without asking anything or saying anything then put me on hold for 7 minutes. It’s safe to say you can cancel my order."

"I usually don’t leave reviews, but in this case I felt I had no choice I ordered from this Pizza Hut. I got my pizza that was not cut. I had to rip it apart by hand, which caused all the toppings and everything to fall off the slices. my wings were burnt and extremely smalland my mini Cinnabon bites had no frosting on it at all and hard and overcooked. Worst Pizza Hut experience I’ve ever went through."

"Poorly run Pizza Hut. The food was scheduled to arrive before 7:00 PM on a Friday night, but didn't arrive until right before 8:00 PM after I had been calling for 20 minutes prior with no answer. Upon finally arriving, being friendly, I asked the driver if it was busy and he confirmed it had been busy and "we're under new management. I don't know what's happening." Veryifying my order, the driver realized one of my pizzas was missing. He stated that he would need to return back. Waiting for more than another 30 minutes, after my family had already eaten, which the food was cold, yet overcooked and the containers smashed, I decided to head to the Pizza Hut. Arriving, there were several people waiting, the phone consistently ringing to no avail, only one older female woman making the pizza orders, one counter representative, and someone in the back doing something else(?), in other words chaos and disorganization. I spoke with the associate and advised him of the situation. The associate laxidaisically stated he would have another prepared, which meant I had to wait amongst the already impatient crowd for my missing pizza. I understand Friday is a busy evening, and it may seem they're short-staffed, but something has to give when it comes to customer service and some sort of service recovery made to retain customers. Will NOT be ordering from this establishment going forward."

"I have ordered delivery from this location multiple times over the past 2 years. It has declined to a point where I have paid for a pizza I never received today. Ordered, waited 2 hours, called and no resolution was offered. The pizza is great but service has always been a problem, delivery times being pretty long but this was the first time I have been scammed by them. Get in your car and drive to Little Caesars off HWY 6 it's about the same quality and you don't have to deal with the terrible service."